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DRM - checkout issue

Discussion in 'Disaster Recovery Module' started by rees_chris, May 28, 2013.

  1. rees_chris

    rees_chris New Member

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    Hi

    Environment is all AIX, TSM 6.3.2 library manager and library client. TS3500 library using standard I/O hopper (no Virtual I/O)
    The library manager services about 5 library clients.

    A colleague of mine emailed me this morning to ask me to look at a problem they had yesterday, and its left me baffled.

    basically they do "move drmedia * wherestate=MOUNTABLE tostate=VAULT source=dbs WAIT=yes remove=bulk" and use the cmd and cmdf options.

    So as expected checkouts began for all the eligble tapes

    However, although the library manager checked out the tapes (eventually , there was a delay as the I/O hopper was full, which is not unusual there) , the library client never acknowledged these check outs, i.e there were no messages along the lines of

    28/05/13 08:35:41 ANR6697I MOVE DRMEDIA: CHECKOUT LIBVOLUME for volume
    B00923L5 in library TS3500 completed successfully.


    Hence, the tapes were not sent to VAULT. Then TSM tried to use them and over a short period all of the tapes were set to unavailable as obviously the library manager couldn't mount them.

    The only error on the library client was

    27/05/13 10:57:46 ANR0985I Process 806 for MOVE DRMEDIA running in the
    FOREGROUND completed with completion state FAILURE at
    10:57:46. (SESSION: 367225, PROCESS: 806)
    27/05/13 10:57:46 ANR1893E Process 806 for MOVE DRMEDIA completed with a
    completion state of FAILURE. (SESSION: 367225, PROCESS:
    806

    The library manager shows no errors , apart from one tape it couldn't checkout because it was in use and the I/O full messages.

    I've asked my colleague how often this happens as I don't think this is a one off. Today everything was fine and worked as it should.

    I just wondered if anyone else has come across anything like this ??

    Thanks
     
    Last edited: May 28, 2013
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  3. tsm_dude

    tsm_dude Senior Member

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    You should see similar on a library client;
    R6696I MOVE DRMEDIA: CHECKOUT LIBVOLUME for volume G04849L4 in library LIBRARY1 starting.
    ANR0408I Session 62288 started for server TSM1 (AIX) (Tcp/Ip) for library sharing.
    ANR0409I Session 62288 ended for server TSM1 (AIX).
    ANR6697I MOVE DRMEDIA: CHECKOUT LIBVOLUME for volume G04849L4 in library LIBRARY1 completed successfully.
    ANR6683I MOVE DRMEDIA: Volume G04849L4 was moved from MOUNTABLE state to VAULT.
    ANR6682I MOVE DRMEDIA command ended: 1 volumes processed.
     
  4. rees_chris

    rees_chris New Member

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    Those messages are not displayed on the library client... the same has happened again this morning

    so taking one volume as an example, the library client shows

    29/05/13 08:14:32 ANR2753I (DBADMIN_TSMGLC2): Volume Name: B01779L5
    (SESSION: 390900)
    29/05/13 08:14:55 ANR6696I MOVE DRMEDIA: CHECKOUT LIBVOLUME for volume
    B01779L5 in library TS3500 starting. (SESSION: 390900,
    PROCESS: 856)
    29/05/13 08:14:55 ANR2753I (DBADMIN_TSMGLC2):for volume B01779L5 in library
    TS3500 (SESSION: 390900)


    and then nothing else,,

    the library manager shows

    29/05/13 08:16:04 ANR8867I Processing volume B01779L5 for the CHECKOUT
    command. (SESSION: 951634)
    29/05/13 08:16:16 ANR8829I Remove volume B01779L5 from slot 796 of library
    TS3500 at your convenience. (SESSION: 951634)
    29/05/13 08:16:16 ANR8438I CHECKOUT LIBVOLUME for volume B01779L5 in library
    TS3500 completed successfully. (SESSION: 951634)



    But it looks like the library manager is not informing the library client that the checkout has happened...
     

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