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Disk Storage Pool errors (ANR1421W and ANR1021W)

Discussion in 'TSM Operation' started by tvbe39, Feb 12, 2012.

  1. tvbe39

    tvbe39 New Member

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    Newbie to Tivoli TSM

    The activity log show keeps showing theese rows:
    ...
    ANR1021W Migration process 237 terminated for storage pool SPD_BACK - storage media inaccessible. (PROCESS: 237)
    ANR1421W Read access denied for volume (19793) - volume is offline. (PROCESS: 243)
    ...

    the disk storage pool SPD_BACK is composed of 4 disk volumes (san storage).
    based on other's coworkers advice i've already deleted and re-created 2 of the disk volumes,
    but the problem is not solved.

    another thing: what's the number 19793 related?

    TSM version is 6.2, platform Windows Server 2003.

    Any help would be appreciated! Thanks!


    Andrea
     
  2.  
  3. rore

    rore Senior Member

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    Hi Andrea,
    Is the TSM service running under the system account?
    Post 'q vol stg=SPD_BACK'

    After your responses I will ask you to do other tests.

    Rudy
     
  4. tvbe39

    tvbe39 New Member

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    * NO, TSM Service is not running under the system account, it's running under ".\Administrator" account (we have a windows server cluster service).

    the output of q vol stg=SPD_BACK is:
    ----------
    16.13.58 10_101_12_44 : q vol stg=SPD_BACK
    Volume Name Storage Device Estimated Pct Volume
    Pool Name Class Name Capacity Util Status
    ------------------------ ----------- ---------- --------- ----- --------
    E:\STGPOOL\BACKVOL1.DSM SPD_BACK DISK 100.0 G 100.0 On-Line
    J:\STGPOOL\BACKVOL2.DSM SPD_BACK DISK 10.0 G 100.0 On-Line
    J:\STGPOOL\BACKVOL3.DSM SPD_BACK DISK 90.0 G 100.0 On-Line
    J:\STGPOOL\BACKVOL4.DSM SPD_BACK DISK 50.0 G 100.0 On-Line
    ----------

    Related to the question i asked in my first post about the "strange" 19793 number,
    recently (yesterday i think) the following error messages started to appear:
    ----------------------
    2/14/2012 9:27:13 AM ANR9999D_0558310482 bvOpen(bv.c:687) Thread<40>: Entry in Master Super Node table for DSKV0000019783 not found.
    2/14/2012 9:27:13 AM ANR9999D_0750593782 DeallocRange(dsalloc.c:3803) Thread<40>: Error 7711 opening bit vector DSKV0000019783 for volid 19783.
    2/14/2012 9:27:13 AM ANR9999D_3714899315 DfDeallocSegments(dferase.c:1480) Thread<40>: ssDealloc failed, rc=257
    2/14/2012 9:27:13 AM ANR9999D_2685652719 bfDestroy(bfcreate.c:1979) Thread<40>: DfDestroyAll failed, bfId=334838085, rc=87
    2/14/2012 9:27:13 AM ANR9999D_0524624341 ImDeleteBitfile(imutil.c:9322) Thread<40>: Unexpected rc=87 from bfDestroy for objId 334838086
    2/14/2012 9:27:13 AM ANR9999D_0558310482 bvOpen(bv.c:687) Thread<37>: Entry in Master Super Node table for DSKV0000019783 not found.
    2/14/2012 9:27:13 AM ANR9999D_0750593782 DeallocRange(dsalloc.c:3803) Thread<37>: Error 7711 opening bit vector DSKV0000019783 for volid 19783.
    2/14/2012 9:27:13 AM ANR9999D_3714899315 DfDeallocSegments(dferase.c:1480) Thread<37>: ssDealloc failed, rc=257
    2/14/2012 9:27:13 AM ANR9999D_2685652719 bfDestroy(bfcreate.c:1979) Thread<37>: DfDestroyAll failed, bfId=334130191, rc=87
    2/14/2012 9:27:13 AM ANR9999D_0524624341 ImDeleteBitfile(imutil.c:9322) Thread<37>: Unexpected rc=87 from bfDestroy for objId 334130191
    2/14/2012 9:27:13 AM ANR9999D_2635599820 ImDeleteDependents(imgroup.c:3979) Thread<37>: Error 19 deleting dependent bitfile 0.334130191.
    .......and so on...........

    (in one occasion i think theese errors followed an EXPIRATION process, but i'm not sure on this point)

    ----------------------

    thanks.
    bye.


    Andrea
     
  5. tvbe39

    tvbe39 New Member

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    in my previous post i try to made a relation between numbers "19793" and "DSKV0000019783 for volid 19783";
    in fact the two numbers are different, but similar (maybe).
    can this be a only a fortuity?
    again, any help would be appreciated. thanks in advance.


    Andrea
     

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