Disk Storage Pool errors (ANR1421W and ANR1021W)

[tvbe39]

Newbie to Tivoli TSM

The activity log show keeps showing theese rows:
...
ANR1021W Migration process 237 terminated for storage pool SPD_BACK - storage media inaccessible. (PROCESS: 237)
ANR1421W Read access denied for volume (19793) - volume is offline. (PROCESS: 243)
...

the disk storage pool SPD_BACK is composed of 4 disk volumes (san storage).
based on other's coworkers advice i've already deleted and re-created 2 of the disk volumes,
but the problem is not solved.

another thing: what's the number 19793 related?

TSM version is 6.2, platform Windows Server 2003.

Any help would be appreciated! Thanks!


Andrea

 

[rore]

Hi Andrea,
Is the TSM service running under the system account?
Post 'q vol stg=SPD_BACK'

After your responses I will ask you to do other tests.

Rudy

 

[tvbe39]

* NO, TSM Service is not running under the system account, it's running under ".\Administrator" account (we have a windows server cluster service).

the output of q vol stg=SPD_BACK is:
----------
16.13.58 10_101_12_44 : q vol stg=SPD_BACK
Volume Name Storage Device Estimated Pct Volume
Pool Name Class Name Capacity Util Status
------------------------ ----------- ---------- --------- ----- --------
E:\STGPOOL\BACKVOL1.DSM SPD_BACK DISK 100.0 G 100.0 On-Line
J:\STGPOOL\BACKVOL2.DSM SPD_BACK DISK 10.0 G 100.0 On-Line
J:\STGPOOL\BACKVOL3.DSM SPD_BACK DISK 90.0 G 100.0 On-Line
J:\STGPOOL\BACKVOL4.DSM SPD_BACK DISK 50.0 G 100.0 On-Line
----------

Related to the question i asked in my first post about the "strange" 19793 number,
recently (yesterday i think) the following error messages started to appear:
----------------------
2/14/2012 9:27:13 AM ANR9999D_0558310482 bvOpen(bv.c:687) Thread<40>: Entry in Master Super Node table for DSKV0000019783 not found.
2/14/2012 9:27:13 AM ANR9999D_0750593782 DeallocRange(dsalloc.c:3803) Thread<40>: Error 7711 opening bit vector DSKV0000019783 for volid 19783.
2/14/2012 9:27:13 AM ANR9999D_3714899315 DfDeallocSegments(dferase.c:1480) Thread<40>: ssDealloc failed, rc=257
2/14/2012 9:27:13 AM ANR9999D_2685652719 bfDestroy(bfcreate.c:1979) Thread<40>: DfDestroyAll failed, bfId=334838085, rc=87
2/14/2012 9:27:13 AM ANR9999D_0524624341 ImDeleteBitfile(imutil.c:9322) Thread<40>: Unexpected rc=87 from bfDestroy for objId 334838086
2/14/2012 9:27:13 AM ANR9999D_0558310482 bvOpen(bv.c:687) Thread<37>: Entry in Master Super Node table for DSKV0000019783 not found.
2/14/2012 9:27:13 AM ANR9999D_0750593782 DeallocRange(dsalloc.c:3803) Thread<37>: Error 7711 opening bit vector DSKV0000019783 for volid 19783.
2/14/2012 9:27:13 AM ANR9999D_3714899315 DfDeallocSegments(dferase.c:1480) Thread<37>: ssDealloc failed, rc=257
2/14/2012 9:27:13 AM ANR9999D_2685652719 bfDestroy(bfcreate.c:1979) Thread<37>: DfDestroyAll failed, bfId=334130191, rc=87
2/14/2012 9:27:13 AM ANR9999D_0524624341 ImDeleteBitfile(imutil.c:9322) Thread<37>: Unexpected rc=87 from bfDestroy for objId 334130191
2/14/2012 9:27:13 AM ANR9999D_2635599820 ImDeleteDependents(imgroup.c:3979) Thread<37>: Error 19 deleting dependent bitfile 0.334130191.
.......and so on...........

(in one occasion i think theese errors followed an EXPIRATION process, but i'm not sure on this point)

----------------------

thanks.
bye.


Andrea

 

[tvbe39]

in my previous post i try to made a relation between numbers "19793" and "DSKV0000019783 for volid 19783";
in fact the two numbers are different, but similar (maybe).
can this be a only a fortuity?
again, any help would be appreciated. thanks in advance.


Andrea