console connect / management interface on TS3310

[aakis]

Hello!

I have a similar problem: I cannot get any access to TS3310. Front panel is not operable (screen is broken), and Web GUI is inaccessible. When trying connect to 10.10.10.1 via service ethernet port , I got error "Connection refused".
Ping 10.10.10.1 - OK, no errors.
Telnet 10.10.10.1 80 - connection refused.

How can I recover Web access to the library? May be, using service serial port? IBM guide (Maintenance Information for IBM Service Personnel GA32-0478-14) does not contain any info about serial port.

Thanks in advance.

 

[marclant]

I'd suggest to reboot the library and retry.

If that doesn't work, you will need to get the screen replaced to either enable or troubleshoot the web console.

 

[aakis]

Thank you for the answer.

Unfortunately, reboot does not help. Well, there is the last (and very costly) way - to replace screen