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Client Backup Not Working

Discussion in 'Backup / Archive Discussion' started by jaredt8888, Jun 27, 2011.

  1. jaredt8888

    jaredt8888 New Member

    Joined:
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    I have a client that is not backing up. I have checked the logs and they do not provide me with any informative information as to why the backup is failing. I would appreciate any help on this. The schedule stops and starts about 10 times but nothing ever gets backed up. I have gone thru the forum but I did not find any information to give me a good place to start looking for the problem.

    Thanks,
    J


    Edit: here is what the log says....

    [TABLE="width: 100%"]
    [TR]
    [TD]ANR0406I Session 984 started for node SERVER (WinNT) (Tcp/Ip Server.local(3102)). (SESSION: 984)
    [/TD]
    [TD]Jun 23, 2011 4:10:20 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 984 ended for node SERVER (WinNT). (SESSION: 984)
    [/TD]
    [TD]Jun 23, 2011 4:10:20 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 985 started for node SERVER (WinNT) (Tcp/Ip Server.local(3115)). (SESSION: 985)
    [/TD]
    [TD]Jun 23, 2011 4:10:23 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 985 ended for node SERVER (WinNT). (SESSION: 985)
    [/TD]
    [TD]Jun 23, 2011 4:10:23 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 1025 started for node SERVER (WinNT) (Tcp/Ip Server.local(3507)). (SESSION: 1025)
    [/TD]
    [TD]Jun 23, 2011 10:10:31 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 1025 ended for node SERVER (WinNT). (SESSION: 1025)
    [/TD]
    [TD]Jun 23, 2011 10:10:31 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 1026 started for node SERVER (WinNT) (Tcp/Ip Server.local(3510)). (SESSION: 1026)
    [/TD]
    [TD]Jun 23, 2011 10:10:34 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 1026 ended for node SERVER (WinNT). (SESSION: 1026)
    [/TD]
    [TD]Jun 23, 2011 10:10:34 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 1099 started for node SERVER (WinNT) (Tcp/Ip Server.local(4364)). (SESSION: 1099)
    [/TD]
    [TD]Jun 24, 2011 4:10:43 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 1099 ended for node SERVER (WinNT). (SESSION: 1099)
    [/TD]
    [TD]Jun 24, 2011 4:10:43 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 1100 started for node SERVER (WinNT) (Tcp/Ip Server.local(4368)). (SESSION: 1100)
    [/TD]
    [TD]Jun 24, 2011 4:10:45 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 1100 ended for node SERVER (WinNT). (SESSION: 1100)
    [/TD]
    [TD]Jun 24, 2011 4:10:45 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 1176 started for node SERVER (WinNT) (Tcp/Ip Server.local(1792)). (SESSION: 1176)
    [/TD]
    [TD]Jun 24, 2011 10:10:54 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 1176 ended for node SERVER (WinNT). (SESSION: 1176)
    [/TD]
    [TD]Jun 24, 2011 10:10:54 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 1177 started for node SERVER (WinNT) (Tcp/Ip Server.local(1797)). (SESSION: 1177)
    [/TD]
    [TD]Jun 24, 2011 10:10:56 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 1177 ended for node SERVER (WinNT). (SESSION: 1177)
    [/TD]
    [TD]Jun 24, 2011 10:10:56 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 1229 started for node SERVER (WinNT) (Tcp/Ip Server.local(1972)). (SESSION: 1229)
    [/TD]
    [TD]Jun 24, 2011 4:11:05 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 1229 ended for node SERVER (WinNT). (SESSION: 1229)
    [/TD]
    [TD]Jun 24, 2011 4:11:05 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 1230 started for node SERVER (WinNT) (Tcp/Ip Server.local(1976)). (SESSION: 1230)
    [/TD]
    [TD]Jun 24, 2011 4:11:07 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 1230 ended for node SERVER (WinNT). (SESSION: 1230)
    [/TD]
    [TD]Jun 24, 2011 4:11:07 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 1270 started for node SERVER (WinNT) (Tcp/Ip Server.local(2807)). (SESSION: 1270)
    [/TD]
    [TD]Jun 24, 2011 9:35:15 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 1270 ended for node SERVER (WinNT). (SESSION: 1270)
    [/TD]
    [TD]Jun 24, 2011 9:35:15 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 1271 started for node SERVER (WinNT) (Tcp/Ip Server.local(2814)). (SESSION: 1271)
    [/TD]
    [TD]Jun 24, 2011 9:35:16 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 1272 started for node SERVER (WinNT) (Tcp/Ip Server.local(2828)). (SESSION: 1272)
    [/TD]
    [TD]Jun 24, 2011 9:35:23 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0480W Session 1271 for node SERVER (WinNT) terminated - connection with client severed. (SESSION: 1271)
    [/TD]
    [TD]Jun 26, 2011 4:03:24 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0480W Session 1272 for node SERVER (WinNT) terminated - connection with client severed. (SESSION: 1272)
    [/TD]
    [TD]Jun 26, 2011 4:03:24 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 1829 started for node SERVER (WinNT) (Tcp/Ip Server.local(1083)). (SESSION: 1829)
    [/TD]
    [TD]Jun 26, 2011 4:07:22 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 1829 ended for node SERVER (WinNT). (SESSION: 1829)
    [/TD]
    [TD]Jun 26, 2011 4:07:22 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 1831 started for node SERVER (WinNT) (Tcp/Ip Server.local(1118)). (SESSION: 1831)
    [/TD]
    [TD]Jun 26, 2011 4:08:20 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 1831 ended for node SERVER (WinNT). (SESSION: 1831)
    [/TD]
    [TD]Jun 26, 2011 4:08:20 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 1832 started for node SERVER (WinNT) (Tcp/Ip Server.local(1119)). (SESSION: 1832)
    [/TD]
    [TD]Jun 26, 2011 4:08:21 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 1832 ended for node SERVER (WinNT). (SESSION: 1832)
    [/TD]
    [TD]Jun 26, 2011 4:08:21 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 1906 started for node SERVER (WinNT) (Tcp/Ip Server.local(2101)). (SESSION: 1906)
    [/TD]
    [TD]Jun 26, 2011 10:08:18 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 1906 ended for node SERVER (WinNT). (SESSION: 1906)
    [/TD]
    [TD]Jun 26, 2011 10:08:18 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 1907 started for node SERVER (WinNT) (Tcp/Ip Server.local(2107)). (SESSION: 1907)
    [/TD]
    [TD]Jun 26, 2011 10:08:21 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 1907 ended for node SERVER (WinNT). (SESSION: 1907)
    [/TD]
    [TD]Jun 26, 2011 10:08:21 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 3 started for node SERVER (WinNT) (Tcp/Ip Server.local(2369)). (SESSION: 3)
    [/TD]
    [TD]Jun 26, 2011 4:08:24 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 3 ended for node SERVER (WinNT). (SESSION: 3)
    [/TD]
    [TD]Jun 26, 2011 4:08:24 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 4 started for node SERVER (WinNT) (Tcp/Ip Server.local(2373)). (SESSION: 4)
    [/TD]
    [TD]Jun 26, 2011 4:08:25 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 4 ended for node SERVER (WinNT). (SESSION: 4)
    [/TD]
    [TD]Jun 26, 2011 4:08:25 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 43 started for node SERVER (WinNT) (Tcp/Ip Server.local(1228)). (SESSION: 43)
    [/TD]
    [TD]Jun 26, 2011 10:08:39 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 43 ended for node SERVER (WinNT). (SESSION: 43)
    [/TD]
    [TD]Jun 26, 2011 10:08:39 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 44 started for node SERVER (WinNT) (Tcp/Ip Server.local(1229)). (SESSION: 44)
    [/TD]
    [TD]Jun 26, 2011 10:08:42 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 44 ended for node SERVER (WinNT). (SESSION: 44)
    [/TD]
    [TD]Jun 26, 2011 10:08:42 PM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 235 started for node SERVER (WinNT) (Tcp/Ip Server.local(4823)). (SESSION: 235)
    [/TD]
    [TD]Jun 27, 2011 4:08:51 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 235 ended for node SERVER (WinNT). (SESSION: 235)
    [/TD]
    [TD]Jun 27, 2011 4:08:51 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 236 started for node SERVER (WinNT) (Tcp/Ip Server.local(4827)). (SESSION: 236)
    [/TD]
    [TD]Jun 27, 2011 4:08:53 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 236 ended for node SERVER (WinNT). (SESSION: 236)
    [/TD]
    [TD]Jun 27, 2011 4:08:53 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 316 started for node SERVER (WinNT) (Tcp/Ip Server.local(2792)). (SESSION: 316)
    [/TD]
    [TD]Jun 27, 2011 9:11:24 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 316 ended for node SERVER (WinNT). (SESSION: 316)
    [/TD]
    [TD]Jun 27, 2011 9:11:24 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 319 started for node SERVER (WinNT) (Tcp/Ip Server.local(3929)). (SESSION: 319)
    [/TD]
    [TD]Jun 27, 2011 9:30:54 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0482W Session 319 for node SERVER (WinNT) terminated - idle for more than 15 minutes. (SESSION: 319)
    [/TD]
    [TD]Jun 27, 2011 9:47:54 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 322 started for node SERVER (WinNT) (Tcp/Ip Server.local(2457)). (SESSION: 322)
    [/TD]
    [TD]Jun 27, 2011 10:09:01 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 322 ended for node SERVER (WinNT). (SESSION: 322)
    [/TD]
    [TD]Jun 27, 2011 10:09:01 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0406I Session 323 started for node SERVER (WinNT) (Tcp/Ip Server.local(2460)). (SESSION: 323)
    [/TD]
    [TD]Jun 27, 2011 10:09:02 AM
    [/TD]
    [/TR]
    [TR]
    [TD]ANR0403I Session 323 ended for node SERVER (WinNT). (SESSION: 323)
    [/TD]
    [TD]
    [/TD]
    [/TR]
    [TR]
    [TD]
    [/TD]
    [TD]
    [/TD]
    [/TR]
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    [/TABLE]
     
    Last edited: Jun 27, 2011
  2.  
  3. yuki

    yuki New Member

    Joined:
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    Hi,

    So what is in client dsmerror.log and dsmsched.log? Or whatever you have named error and scheduler logs.
    You should start looking those files for problem solving
     
  4. jaredt8888

    jaredt8888 New Member

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    error log shows this about 100 times....

    6/22/2011 16:09:42 ANS1009W An error occurred processing the operating system include/exclude statements.
    The error was detected while processing: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup\DRM. RC = 13.
     
  5. jaredt8888

    jaredt8888 New Member

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    sched log shows this a bunch of times as well....


    06/26/2011 16:08:29 --- SCHEDULEREC QUERY BEGIN

    06/26/2011 16:08:29 --- SCHEDULEREC QUERY END
    06/26/2011 16:08:29 Next operation scheduled:
    06/26/2011 16:08:29------------------------------------------------------------
    06/26/2011 16:08:29 Schedule Name: SERVERBU1
    06/26/2011 16:08:29 Action: Incremental
    06/26/2011 16:08:29 Objects:
    06/26/2011 16:08:29 Options:
    06/26/2011 16:08:29 Server Window Start: 21:35:00 on 07/01/2011
    06/26/2011 16:08:29 ------------------------------------------------------------
    06/26/2011 16:08:29 Scheduler has been stopped.

    06/26/2011 22:08:42 Scheduler has been started by Dsmcad.
    06/26/2011 22:08:42 Querying server for next scheduledevent.
    06/26/2011 22:08:42 Node Name: SERVER
    06/26/2011 22:08:42 Session established with server SERVER_SERVER1:Windows
    06/26/2011 22:08:42 Server Version 5, Release 4, Level 1.0
    06/26/2011 22:08:42 Server date/time: 06/26/2011 22:08:42 Last access: 06/26/2011 22:08:39

    06/26/2011 22:08:42 --- SCHEDULEREC QUERY BEGIN
    06/26/2011 22:08:42 --- SCHEDULEREC QUERY END
    06/26/2011 22:08:42 Next operation scheduled:
    06/26/2011 22:08:42------------------------------------------------------------
    06/26/2011 22:08:42 Schedule Name: SERVERBU1
    06/26/2011 22:08:42 Action: Incremental
    06/26/2011 22:08:42 Objects:
    06/26/2011 22:08:42 Options:
    06/26/2011 22:08:42 Server Window Start: 21:35:00 on 07/01/2011
    06/26/2011 22:08:42 ------------------------------------------------------------
    06/26/2011 22:08:42 Scheduler has been stopped.

    06/27/2011 04:08:53 Scheduler has been started by Dsmcad.
    06/27/2011 04:08:53 Querying server for next scheduledevent.
    06/27/2011 04:08:53 Node Name: SERVER
    06/27/2011 04:08:53 Session established with server SERVER_SERVER1:Windows
    06/27/2011 04:08:53 Server Version 5, Release 4, Level 1.0
    06/27/2011 04:08:53 Server date/time: 06/27/2011 04:08:53 Last access: 06/27/2011 04:08:51

    06/27/2011 04:08:53 --- SCHEDULEREC QUERY BEGIN
    06/27/2011 04:08:53 --- SCHEDULEREC QUERY END
    06/27/2011 04:08:53 Next operation scheduled:
    06/27/2011 04:08:53------------------------------------------------------------
    06/27/2011 04:08:53 Schedule Name: SERVERBU1
    06/27/2011 04:08:53 Action: Incremental
    06/27/2011 04:08:53 Objects:
    06/27/2011 04:08:53 Options:
    06/27/2011 04:08:53 Server Window Start: 21:35:00 on 07/01/2011
    06/27/2011 04:08:53 ------------------------------------------------------------
    06/27/2011 04:08:53 Scheduler has been stopped.
     
  6. yuki

    yuki New Member

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    Hi,

    For warning, you should check:
    https://www-304.ibm.com/support/docview.wss?uid=swg21243837

    And you have Client Acceptor to manage schedules? It will do this, scheduler servicewill not be up whole time, acceptor will start it 07/01/2011 21:35:00
    Queryschedperiod is 6 hours and Schedmode polling? So client will contact server every 6 hours to check if there is any updates for schedules.

    So with these logs, your scheduler is working and you have configured to use client acceptor.
     
  7. jaredt8888

    jaredt8888 New Member

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    Thank you for your time on this. Do you think that warning would keep the client from backing up? I will fix the warning about DRM
     
    Last edited: Jun 28, 2011
  8. yuki

    yuki New Member

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    Hi,

    It's a warning, not error. So backup will continue. Updating client time to time is a good maintenance :)

    For schedule, your scheduled task will start 07/01/2011. So you will get information how it works after that.
     
  9. jaredt8888

    jaredt8888 New Member

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    I am getting an ANS1809W error. It is trying to backup the files but keeps dropping the connection. I have looked at the connection to the network and it seems ok. The only thing I am seeing in the system log on the server is this,
    The Volume Shadow Copy service entered the stopped state.
    I do not see anything in the application log...


     
  10. adrodrigo

    adrodrigo New Member

    Joined:
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    Good afternoon,
    First parabens at forum below describe my error:

    I have everything set up and was normal but now has errors:

    It appears in the log:
    11/28/2012 14:42:25 ANR2561I Schedule prompter contacting SERVER1 (session 7929) to start a scheduled operation. (SESSION: 845)
    11/28/2012 14:42:25 ANR0403I Session 7929 ended for node SERVER1 (). (SESSION: 845)

    In dsmsched.log file appears this:
    11/28/2012 14:09:12 --- BEGIN QUERY SCHEDULEREC
    11/28/2012 14:09:13 --- END QUERY SCHEDULEREC
    11/28/2012 14:09:13 Next operation scheduled:
    11/28/2012 14:09:13 ---------------------------------------- --------------------
    11/28/2012 14:09:13 Schedule Name: SERVER1
    11/28/2012 14:09:13 Action: Archive
    11/28/2012 14:09:13 Objects: / data1 / * / data2 / *
    11/28/2012 14:09:13 Options:-archmc = MC_MENSAL
    11/28/2012 14:09:13 Server Window Start: 14:30:00 on 11/28/2012
    11/28/2012 14:09:13 ---------------------------------------- --------------------
    11/28/2012 14:09:13 Scheduler Has Been stopped.

    So simply does not do the automatic backup.
    But the manual backup is done normally.

    Can someone help me with this problem.


    Thanks from now
     

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