Cleaning errors

[bear51]

I just started having issues with one of my lto-4 drives asking for it to be cleaned. I get many read errors and then the software askes for a clean. The drives are set to a cleaning freq of none. ANR8914I is the code.
ANR8944E Hardware or media error on drive DRIVE1
(mt1.0.0.3) with volume WFO068L4(OP=LOCATE, Error Number=
1117, CC=306, KEY=03, ASC=14, ASCQ=00, SENSE=70.00.03.00-
.00.00.00.10.00.00.00.00.14.00.00.00.50.92.00.00.00.08.,
Description=Drive or media failure). Refer to Appendix C
in the 'Messages' manual for recommended action.
(SESSION: 1, PROCESS: 3)
This is a scalar 50 tape library. TSM is version 5.5.0
Is there a way to have TSM stop requiring a cleaning after write errors?

 

[yuki]

Upgrade your TSM to 5.5.2:
https://www-304.ibm.com/support/docview.wss?uid=swg1IC56668

 

[bear51]

Thank you
I will upgrade and post result.

 

[bear51]

After the upgrade to ver 5.5.2 I am receiving the same errors regarding the drive cleaning.
ANR8914I Drive DRIVE1 (mt1.0.0.3) in library SCALAR needs
to be cleaned. (SESSION: 1, PROCESS: 7)
05/02/2011 11:20:28 ANR8302E I/O error on drive DRIVE1 (mt1.0.0.3) with volume
(OP=READ, Error Number=1117, CC=422, KEY=80, ASC=00,
ASCQ=01, SENSE=F0.00.80.00.00.00.50.10.00.00.00.00.00.01-
.00.00.30.21.00.00.00.08., Description=The drive needs
cleaning). Refer to Appendix C in the 'Messages' manual
for recommended action. (SESSION: 1, PROCESS: 7)

05/02/2011 11:20:31 ANR8914I Drive DRIVE1 (mt1.0.0.3) in library SCALAR needs
to be cleaned. (SESSION: 1, PROCESS: 7)

05/02/2011 11:20:31 ANR8302E I/O error on drive DRIVE1 (mt1.0.0.3) with volume
(OP=WRITE, Error Number=23, CC=408, KEY=FF, ASC=FF,
ASCQ=FF, SENSE=**NONE**, Description=Clean the media and
the drive). Refer to Appendix C in the 'Messages' manual
for recommended action. (SESSION: 1, PROCESS: 7)

05/02/2011 11:20:31 ANR8914I Drive DRIVE1 (mt1.0.0.3) in library SCALAR needs
to be cleaned. (SESSION: 1, PROCESS: 7)

 

[yuki]

Hi,

So your drive really needs cleaning?
Even TSM configured not to clean, TSM will get tape error for that.
Have you configured automatic cleaning in library? Try clean the drive from library and check if error will disappear.

 

[patelp]

Turn off the cleaning on TSM and let hardware clean the drive. I used library clean drive on my 3584 (IBM) tape library

 

[pappumobile]

if your library is not set to automatic cleaning then checkin some cleaning tapes into the library and manually run "clean drive <library_name> <drive_name>" can resolve this. in my environment we clean drive manually by running clean command.