baclient client graphical interface can't be launch from other users

[maodotp]

Hello,
i'm facing the following issue:
-- After installation of tsm baclient 6.4 on windows clients using a windows/domain user account, the graphical interface of baclient can only be launched with this user logged on.
-- when i try with other domain users the client failed with error ANS1971e. i went into lots websites, i even reinstalled the client but the issue is still occuring.
-- also i noticed that i can launch the client with local account.

i tried adding authorisation on other domain users in the dsm.exe file but still nothing.

can you help please, i'm facing this issue on all my windows clients (2008, 2003...)

 

[marclant]

They would need access to the entire directory. Typically, it's limited to members of the following local groups: Administrators and Backup Operators.

 

[maodotp]

Thanks marclant for your answer. Obviously, the local administrators doesn't have the issue. So my question would be how to add domain administrators to the Backup operators, or backup admins ?

As i said i even have given all the rights on baclient folder to the domain admins, but only the account used during the installing can launch the graphical interface ?