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backup hangs until shedule restart

Discussion in 'TSM Client' started by foobar2devnull, Apr 13, 2011.

  1. foobar2devnull

    foobar2devnull New Member

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    Occupation:
    System and Backup Administrator
    Location:
    Belgium
    Windows 2003 R2 SP2 - TSM Client 6.2.2.2 - TDP MS SQL 5.5.4.2

    Hello,

    I'm having a problem I just can not figure out. Maybe one of you faced the same problem?

    The system is a windows box with MS SQL running. See above for details

    If I run a backup manually, it will work.

    If the backup is run through the scheduler, the system backup will fail with an error 12:
    Code:
    [...]
    04/04/2011 19:04:50 ANS0106E Message index not found for message 1688.
    04/04/2011 19:04:50 ANS0106E Message index not found for message 1688.
    04/04/2011 19:04:50 ANS0106E Message index not found for message 1688.
    04/04/2011 19:04:55 ANS0361I DIAG: Mutex lock failed (abandoned): 122.
    04/04/2011 19:04:55 ANS0361I DIAG: Acquire Mutex failed: invalid mutex.
    04/04/2011 19:04:55 ANS9999E GlobalRC.cpp(206): Unable to acquire global rc mutex
    
    04/04/2011 19:05:02 ANS1512E Scheduled event 'INC_1900' failed.  Return code = 12.
    
    Then the TDP will run and succeed. The next day however, the system backup will simply hang until I restart the scheduler:
    Code:
    Scheduled Start          Actual Start             Schedule Name     Node Name         Status   
    --------------------     --------------------     -------------     -------------     ---------
    04/04/2011 19:00:00      04/04/2011 19:00:31      INC_1900          SQL01             Failed 12
    04/04/2011 20:00:00      04/04/2011 20:00:14      SQL_2000_FULL     SQL01             Completed
    04/05/2011 19:00:00      04/05/2011 19:00:36      INC_1900          SQL01             In Progr-
                                                                                           ess     
    04/05/2011 20:00:00                               SQL_2000_FULL     SQL01             Missed   
    04/06/2011 19:00:00                               INC_1900          SQL01             Missed   
    04/06/2011 20:00:00                               SQL_2000_FULL     SQL01             Missed   
    04/07/2011 19:00:00                               INC_1900          SQL01             Missed   
    04/07/2011 20:00:00                               SQL_2000_FULL     SQL01             Missed
    
    Has anyone experienced anything like this?
     
  2.  
  3. moon-buddy

    moon-buddy Moderator

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  4. fazil

    fazil New Member

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    Check the DSM.opt file

    MANAGEDSERVICES
     
  5. fazil

    fazil New Member

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    Check the DSM.opt

    Check the DSM.opt file and check the managed service and session inititation option

    MANAGEDSERVICES WEBCLIENT or SCHEDULER

    SESSIONINTITATION CLIENT OR SERVER
     
  6. foobar2devnull

    foobar2devnull New Member

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    Sorry for the late reply but I was answering when my box went down... then got side tracked on other issues ;)

    Thank you both for your feedback.

    Hi moon-buddy,

    This is looking more and more like a system problem. System state backups are now failing too.

    If I do find a solution other than the re-installation of the box, I'll post it.

    Thanks for your help.
    Hi Fazil,

    Neither of these settings are in my 'dsm.opt' file (see bellow) but I suspect the defaults are 'MANAGEDSERVICES SCHEDULER' and 'SESSIONINTITATION SERVER'. The dsm.opt file bellow is the template I use for all my windows boxes.

    Code:
    Commmethod         tcpip
    tcpport         1500
    TCPCLIENTPORT        31501
    TCPSERVERADDRESS     tsmserver.domain.com
    NODENAME             sql01
    schedmod         prompted
    passwordaccess         generate
    schedlogname         dsmsched.log
    errorlogname         dsmerror.log
    
    SCHEDLOGRETENTION    30 D
    ERRORLOGRETENTION    30 D
    
    QUIET
    
    domain all-local -systemstate
    
    exclude *:\...\*.mdf
    exclude *:\...\*.ldf
     
  7. brianr

    brianr New Member

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    A long shot ... but did you happen to figure out what the issue was?

    We had a very similar error recently.
     
: scheduler

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