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ANS9365E VMware vStorage API error.

Discussion in 'VMWare / Virtual Machine' started by srikanth, Jul 21, 2012.

  1. srikanth

    srikanth New Member

    Joined:
    Mar 16, 2009
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    One VM is failing with error "ANS9365E VMware vStorage API error." remaining backups are running fine.

    Configuration file:

    NODENAME VMTSMPROXY01
    TCPSERVERADDRESS TSMSRV2
    TCPPORT 1531
    SCHEDLOGNAME "c:\program files\tivoli\tsm\baclient\dsmsched_ESX1.log"
    ERRORLOGNAME "c:\program files\tivoli\tsm\baclient\dsmerror_ESX1.log"
    ERRORLOGRETENTION 35 D
    VMMC "PROXY01_VM"
    VMCHOST vcenter01
    VMCUSER vcenter01\vmuser
    VMCPW ****
    * DOMAIN.VMFULL "VMHOST=172.160.120.110"
    TCPWINDOWSIZE 2048DOMAIN.VMFULL "VM=vcenter01;VM=VMPRODK05;VM=VMPRODK04;VM=VMPRODK02;"
    VMBACKUPTYPE FULLVM
    VMFULLTYPE VSTOR
    PASSWORDACCESS GENERATE
    MANAGEDSERVICES WEBCLIENT SCHEDULE
    SCHEDLOGRETENTION 35 D
    TCPBUFFSIZE 512
    ASNODE VMC_DC1
    TCPWINDOWSIZE 2048
    DOMAIN.VMFULL "VM=vcenter01;VM=VMPRODK05;VM=VMPRODK04;VM=VMPRODK02;"
    VMBACKUPTYPE FULLVM
    VMFULLTYPE VSTOR


    VM backup for node 'VMPRODK05' failing with below error:-

    ANS9365E VMware vStorage API error.
    TSM function name : visdkWaitForTask
    TSM file : vmvisdk.cpp (3732)
    API return code : 60
    API error message : Operation timed out.
    Unmount virtual machine disk on backup proxy for VM 'VMPRODK05'
    ANS4148E Full VM backup of Virtual Machine 'VMPRODK05' failed with RC 115
     
  2.  
  3. drivechip

    drivechip Member

    Joined:
    Oct 20, 2011
    Messages:
    103
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    5
    Can your create a quiesce snapshot manually of this VM? I've seen this error when it was not possible to take a snapshot for example because of a problem with VMware tools or the I/O could not be quiesced for the needed time.
     

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