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AIX Error: B6048838 0131073209 P S SYSPROC SOFTWARE PROGRAM ABNORMALLY TERMINATE

Hema

ADSM.ORG Senior Member
#1
Hi,

I'm getting the following error repeatedly in one of my aix servers,

B6048838 0131073209 P S SYSPROC SOFTWARE PROGRAM ABNORMALLY TERMINATED

I have tried to find solution for this,but no luck..Can anyone please help me to resolve this issue..
 

Stephan

ADSM.ORG Senior Member
#2
What does a errpt -a | more for that error give you? You will at least get to see the UID and if lucky the program name as well...

Such as :

LABEL: CORE_DUMP
IDENTIFIER: C69F5C9B

Date/Time: Wed Jan 28 09:17:27 EST 2009
Sequence Number: 24596
Machine Id: 00C7164F4C00
Node Id: testserver1
Class: S
Type: PERM
Resource Name: SYSPROC

Description
SOFTWARE PROGRAM ABNORMALLY TERMINATED

Probable Causes
SOFTWARE PROGRAM

User Causes
USER GENERATED SIGNAL

Recommended Actions
CORRECT THEN RETRY

Failure Causes
SOFTWARE PROGRAM

Recommended Actions
RERUN THE APPLICATION PROGRAM
IF PROBLEM PERSISTS THEN DO THE FOLLOWING
CONTACT APPROPRIATE SERVICE REPRESENTATIVE

Detail Data
SIGNAL NUMBER
3
USER'S PROCESS ID:
851996
FILE SYSTEM SERIAL NUMBER
21
INODE NUMBER
2
CORE FILE NAME
/backup/core
PROGRAM NAME
_mprosrv
 

Hema

ADSM.ORG Senior Member
#3
hi,

please find the errpt -a result.

---------------------------------------------------------------------------
LABEL: CORE_DUMP
IDENTIFIER: B6048838

Date/Time: Sun Feb 1 16:21:27 CUT
Sequence Number: 574579
Machine Id: 0058A28C4C00
Node Id: ukapx036
Class: S
Type: PERM
Resource Name: SYSPROC

Description
SOFTWARE PROGRAM ABNORMALLY TERMINATED

Probable Causes
SOFTWARE PROGRAM

User Causes
USER GENERATED SIGNAL

Recommended Actions
CORRECT THEN RETRY

Failure Causes
SOFTWARE PROGRAM

Recommended Actions
RERUN THE APPLICATION PROGRAM
IF PROBLEM PERSISTS THEN DO THE FOLLOWING
CONTACT APPROPRIATE SERVICE REPRESENTATIVE

Detail Data
SIGNAL NUMBER
6
USER'S PROCESS ID:
589902
FILE SYSTEM SERIAL NUMBER
1
INODE NUMBER
2
PROCESSOR ID
-1
CORE FILE NAME
/core
PROGRAM NAME
owprivilegemonitor6
ADDITIONAL INFORMATION
pthread_k 98
??
_p_raise 58
raise 34
abort B8
uw_init_c A8
_Unwind_R 98
__cxa_thr 78
_ZN7blocx 118
_ZN7blocx 1170
_ZN7blocx 38
_ZN7blocx 7C
_ZN7blocx 70
_ZN7blocx 34
_ZN7blocx 38
_ZN7blocx 5C
_Z41__sta 44
_GLOBAL__ 24
_GLOBAL__ 78
mod_fini1 4C
modfini 90
__modfini 68
exit F8
__start A4

Symptom Data
REPORTABLE
1
INTERNAL ERROR
0
SYMPTOM CODE
PCSS/SPI2 FLDS/owprivile SIG/6 FLDS/_ZN7blocx VALU/118
---------------------------------------------------------------------------
LABEL: CORE_DUMP
IDENTIFIER: B6048838

Date/Time: Sun Feb 1 16:06:26 CUT
Sequence Number: 574578
Machine Id: 0058A28C4C00
Node Id: ukapx036
Class: S
Type: PERM
Resource Name: SYSPROC

Description
SOFTWARE PROGRAM ABNORMALLY TERMINATED

Probable Causes
SOFTWARE PROGRAM

User Causes
USER GENERATED SIGNAL

Recommended Actions
CORRECT THEN RETRY

Failure Causes
SOFTWARE PROGRAM

Recommended Actions
RERUN THE APPLICATION PROGRAM
IF PROBLEM PERSISTS THEN DO THE FOLLOWING
CONTACT APPROPRIATE SERVICE REPRESENTATIVE

Detail Data
SIGNAL NUMBER
6
USER'S PROCESS ID:
745498
FILE SYSTEM SERIAL NUMBER
1
INODE NUMBER
2
PROCESSOR ID
-1
CORE FILE NAME
/core
PROGRAM NAME
owprivilegemonitor6
ADDITIONAL INFORMATION
pthread_k 98
??
_p_raise 58
raise 34
abort B8
uw_init_c A8
_Unwind_R 98
__cxa_thr 78
_ZN7blocx 118
_ZN7blocx 1170
_ZN7blocx 38
_ZN7blocx 7C
_ZN7blocx 70
_ZN7blocx 34
_ZN7blocx 38
_ZN7blocx 5C
_Z41__sta 44
_GLOBAL__ 24
_GLOBAL__ 78
mod_fini1 4C
modfini 90
__modfini 68
exit F8
__start A4

Symptom Data
REPORTABLE
1
INTERNAL ERROR
0
SYMPTOM CODE
PCSS/SPI2 FLDS/owprivile SIG/6 FLDS/_ZN7blocx VALU/118
---------------------------------------------------------------------------
LABEL: TAPE_ERR1
IDENTIFIER: 4865FA9B

Date/Time: Sun Feb 1 15:54:27 CUT
Sequence Number: 574577
Machine Id: 0058A28C4C00
Node Id: ukapx036
Class: H
Type: PERM
Resource Name: rmt15
Resource Class: tape
Resource Type: 3580
Location: U0.1-P2-I6/Q1-W5005076300542C25-L0
VPD:
Manufacturer................IBM
Machine Type and Model......ULT3580-TD3
Serial Number...............0007820672
Device Specific.(FW)........88M0

Description
TAPE OPERATION ERROR

Probable Causes
TAPE

User Causes
MEDIA DEFECTIVE
DIRTY READ/WRITE HEAD

Recommended Actions
FOR REMOVABLE MEDIA, CHANGE MEDIA AND RETRY
PERFORM PROBLEM DETERMINATION PROCEDURES

Detail Data
SENSE DATA
0600 0000 0100 0000 0000 0000 0000 0000 0102 0000 7000 0300 0000 0058 0000 0000
5300 3600 2E03 0001 0000 2020 2020 2020 2000 0000 0000 0000 0000 0000 8001 3000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 3838 4D30 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
Duplicates
Number of duplicates
1
Time of first duplicate
Sun Feb 1 15:54:27 CUT
Time of last duplicate
Sun Feb 1 15:54:27 CUT
---------------------------------------------------------------------------
LABEL: TAPE_ERR1
IDENTIFIER: 4865FA9B

Date/Time: Sun Feb 1 15:54:27 CUT
Sequence Number: 574577
Machine Id: 0058A28C4C00
Node Id: ukapx036
Class: H
Type: PERM
Resource Name: rmt15
Resource Class: tape
Resource Type: 3580
Location: U0.1-P2-I6/Q1-W5005076300542C25-L0
VPD:
Manufacturer................IBM
Machine Type and Model......ULT3580-TD3
Serial Number...............0007820672
Device Specific.(FW)........88M0

Description
TAPE OPERATION ERROR

Probable Causes
TAPE

User Causes
MEDIA DEFECTIVE
DIRTY READ/WRITE HEAD

Recommended Actions
FOR REMOVABLE MEDIA, CHANGE MEDIA AND RETRY
PERFORM PROBLEM DETERMINATION PROCEDURES

Detail Data
SENSE DATA
0600 0000 0100 0000 0000 0000 0000 0000 0102 0000 7000 0300 0000 0058 0000 0000
5300 3600 2E03 0001 0000 2020 2020 2020 2000 0000 0000 0000 0000 0000 8001 3000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 3838 4D30 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
Duplicates
Number of duplicates
1
Time of first duplicate
Sun Feb 1 15:54:27 CUT
Time of last duplicate
Sun Feb 1 15:54:27 CUT




From the above result,one of the point I understood is something problem with rmt15,I checked the rmt15,its working fine..I don't understand the CORE dump thing..Can you please clarify me..
 

Stephan

ADSM.ORG Senior Member
#4
The post aboves contains 4 entries, 2 for "software" error which crashed the program owprivilegemonitor6 which seems to be OpenWBEM. Check for logs for that program? Maybe under /usr/local/logs? Or some LOG directory within the OpenWBEM install path. Try to match the time of the error from within the errpt.

The other errors you have, are tape errors. The problem may not be the drives but the tapes themselves. Check the activity log of TSM for hardware errors concerning rmt15. it could be harmless errors, could be simply a bad tape (if the errors are always on that same tape) or a bad drive. If you get many errors concerning rmt15, consider having IBM change it...

A core (core dump as it is usually called) is a dump of the what was in memory for that application at the time it crashed. it can be used to debug the problem. You need a utility to properly read a core dump...

Steph
 

Hema

ADSM.ORG Senior Member
#5
Hi Stephen,

Can you tell me regarding the utility which is used to read the CORE file,as the problem with the rmt15 is solved and I don't see anything from the logs.
 

Hema

ADSM.ORG Senior Member
#7
Hi Stephen,

I have raised software call,but they are not sure which application/process own this program

owprivilegemonitor6

Is it possible to find out which application own this program and if so,what could be next step.? Please assist me..

Regards,
Hema
 

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