Admin Schedule Failure

[RGali]

Hi All,

I am new to TSM and trying to figure out why my admin schedule is failing continuously. When I queried the event this is what I get.

Schedule Name: <schedule name>
Scheduled Start: 12/10/2015 12:00:00
Actual Start: 12/10/2015 12:00:28
Completed:
Status: Failed
Result: 15
Reason: IO error
In the Activity Log the error it shows as "ANR2752E Scheduled command <schedule name> failed."

Can Some one please help me with this.

Thank You

 

[marclant]

First, you need to figure out what that schedule does: Q SCHED <schedule name> T=A

Then look in the activity log around the time the schedule is supposed to run to see why the command schedule kicked off failed:
q ac begindate=12/10/2015 enddate=12/10/2015 begintime=12:00:00 endtime=13:00

Then, when you find out what the error code(s) of the failing command, you can look it up using: HELP ANR####E Example: HELP ANR2752E

 

[RGali]

Hello, Thank you for your quick response. I believe I have found the issue, here's the act log for the Session: 3543952

tsm: HRMTSM01_SERVER1>q ac begindate=12/10/2015 enddate=12/10/2015 begintime=12:00:00 endtime=13:00

Date/Time Message
-------------------- ----------------------------------------------------------
12/10/2015 12:00:28 ANR2750I Starting scheduled command BACKUP_TSM_DB_LTO ( ba
db type=full dev=lto ). (SESSION: 3543952)
12/10/2015 12:00:28 ANR2017I Administrator ADMIN issued command: BACKUP DB
type=full dev=lto (SESSION: 3543952)
12/10/2015 12:00:29 ANR1405W Scratch volume mount request denied - no scratch
volume available. (SESSION: 3543952)
12/10/2015 12:00:29 ANR1405W Scratch volume mount request denied - no scratch
volume available. (SESSION: 3543952)
12/10/2015 12:00:29 ANR4578E Database backup/restore terminated - required
volume was not mounted. (SESSION: 3543952)
12/10/2015 12:00:29 ANR2753I (BACKUP_TSM_DB_LTO):ANR4578E Database
backup/restore (SESSION: 3543952)
12/10/2015 12:00:29 ANR2753I (BACKUP_TSM_DB_LTO):terminated - required volume
was not (SESSION: 3543952)
12/10/2015 12:00:29 ANR2753I (BACKUP_TSM_DB_LTO):mounted. (SESSION: 3543952)
12/10/2015 12:00:29 ANR2752E Scheduled command BACKUP_TSM_DB_LTO failed.
(SESSION: 3543952)

So there are no scratch media in the library and which is why this session is getting failed continuously, correct??

 

[marclant]

So there are no scratch media in the library and which is why this session is getting failed continuously, correct??

Correct.

BTW, you should get this corrected, if you go too long without a database backup, the archive log will fill. Once it's full, DB2 will shut down the database which will bring TSM down. The procedure to manually clean the archive log is painful, so best to get scratch tapes in the library and get a successful database backup, even if you have to start it manually.

 

[RGali]

understood, thank you for your help.