What is the full version of the TSM Server and the os that is hosting the TSM Server?
TSM version is 7.1.3 and OS is Windows 2008
What is the full version of the Storage Agent, TSM API, TDP, Oracle and the os that is hosting the applications.
Storage Agent -- Version 6, Release 3, Level 2.000
TSM API --Client Version 6, Release 3, Level 0.0
TDP for Oracle --Version 6, Release 3, Level 0.0
When did the issue started? issue started when come to know that database size is increased to 4 TB
Is this a new set up? no
If so,
Verifying the LAN-free configuration already verified
OS is AIX on which TDP for oracle reside
Is the Storage Agent running? Yes
How many LTO3 are there in the library? 4 drives
Are all the paths and drives on line via the TSM Server and STA? yes
Does the os see the library and drives? yes
What log did we find the "error 72"? I got it from Oracle logs which is generated form the script
The number is too high to come from the application.
Were there any error on the os that is hosting the STA, TSM API, TDP and Oracle?
No error seen
Were there any error in the dsmsta.err, dsierror.log, tdpoerror.log...
No error only -72
Were there any error message in the TSM Server activity log around the time when the "error 72" was generated?
No
Is the issue specific with the backup of Oracle? yes
Does the issue occur with the TSM B/A Client that is hosted on another system?
No it does not