Strange problem with PIT-Restore

[obiwan2]

Hello specialists,

I have a strange problem...and i didn't see these any time before....

I'm backing-up a direcktory with files and subdirs using a nightly schedule. Let me say, the directory is named:
x:\academy\01_general\05_protocols\06_protocols_speechcourses\02_marketing\protocols 2018\

When I start the BA-Client (v7.1.2.3) for normal restore then I can select the above shown directory and all files for a restore.... that's not the problem.

BUT.....when I wish to do a PIT-restore (for instance, back to 2019-01-04 06:00:00) then the whole directory (including it's contents !) isn't shown and therefore not selectable !!???

Can anyone tell me, why this can happen and what the reason could be ??? I have absolutely no doubt......

Thank you very much !
Hubert

P.S. TSM-Server version is 7.1.7.100

This is the dsm.opt:
NODE xxxxxxxx
PASSWORDACCESS GENERATE
HTTPPORT 1584
CLUSTERNODE YES
CLUSTERDISKSONLY NO
TCPSERVERADDRESS tsm05-backup.xxxxxxx.de
TCPPORT 1500
RESOURCEUTILIZATION 2
TXNBYTELIMIT 2097152
TCPWINDOWSIZE 63
TCPNODELAY yes
LANG AMENG
SCHEDMODE PROMPTED
SUBDIR YES
DOMAIN M:
JournalPipe \\.\pipe\jnlServiceClusterDisk_M

snapshotproviderimage VSS
Snapshotproviderfs VSS
Domain.Image M:

ERRORLOGNAME M:\TSM\dsmerror.log
SCHEDLOGNAME M:\TSM\dsmsched.log
ERRORLOGRETENTION 28
SCHEDLOGRETENTION 28

INCLUDE.IMAGE M: mc_images
-----------------------------------------------------

No entries in dsmerror

 

[marclant]

That's normal. For a PIT, it's better to use the command line.

What happens is if the directory is expired, but the file isn't. When you do a PIT with the GUI, the directory doesn't show because it was expired at that date, even if the file is not yet expired.

If you restore from a command line, it will still restore that file even if the directory is expired. I will create the directory with default permissions because Spectrum Protect knows in which directory it is, then it will restore the file in it.

 

[obiwan2]

Thank you, marclant !!

I will (hopefully) remember this the next time of use