Why my schedule backup failed some files but appears complete ??

almirf

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PREDATAR Control23

Dear Friends

some files of my backup failed but appears completed in query client event in web of TSM 5.2.32???

16-04-2015 19:32:45 --- SCHEDULEREC OBJECT BEGIN UNIDADE_C_TESTE 16-04-2015 19:32:00
16-04-2015 19:32:45 Incremental backup of volume 'C:\DOCUMENTS AND SETTINGS\A614580\*.DAT'
16-04-2015 19:32:46 Normal File--> 786.432
\\rj7891sr002\c$\Documents and Settings\a614580\ntuser.dat ** Unsuccessful **
16-04-2015 19:32:46 Retry # 1 Normal File--> 786.432
\\rj7891sr002\c$\Documents and Settings\a614580\ntuser.dat ** Unsuccessful **
16-04-2015 19:32:46 Retry # 2 Normal File--> 786.432
\\rj7891sr002\c$\Documents and Settings\a614580\ntuser.dat ** Unsuccessful **
16-04-2015 19:32:46 Retry # 3 Normal File--> 786.432
\\rj7891sr002\c$\Documents and Settings\a614580\ntuser.dat ** Unsuccessful **
16-04-2015 19:32:46 Retry # 4 Normal File--> 786.432
\\rj7891sr002\c$\Documents and Settings\a614580\ntuser.dat ** Unsuccessful **
16-04-2015 19:32:46 ANS1228E Sending of object '\\rj7891sr002\c$\Documents and Settings\a614580\ntuser.dat' failed
16-04-2015 19:32:46 ANS4987E Error processing '\\rj7891sr002\c$\Documents and Settings\a614580\ntuser.dat': the object is in use by another process
16-04-2015 19:32:46 ANS1802E Incremental backup of '\\rj7891sr002\c$\Documents and Settings\a614580\*.DAT' finished with 1 failure
16-04-2015 19:32:50 --- SCHEDULEREC STATUS BEGIN
16-04-2015 19:32:50 Total number of objects inspected: 62
16-04-2015 19:32:50 Total number of objects backed up: 0
16-04-2015 19:32:50 Total number of objects updated: 0
16-04-2015 19:32:50 Total number of objects rebound: 0
16-04-2015 19:32:50 Total number of objects deleted: 0
16-04-2015 19:32:50 Total number of objects expired: 0
16-04-2015 19:32:50 Total number of objects failed: 1
16-04-2015 19:32:50 Total number of bytes transferred: 0 B
16-04-2015 19:32:50 Data transfer time: 0,00 sec


im have five client option sets

Option INCLEXCL
Sequence number 10
Option Value EXCLUDE ?:\…\*
Override Yes

Optionset
PERFIL_INFRA
Option INCLEXCL
Sequence number 20
Option Value INCLUDE ?:\…\*
Option SCHEDMODE

Sequence number
0
Option Value PROMPTED
Option SUBDIR
Sequence number 0
Option Value YES

Override
Yes
Option TXNBYTELIMIT
Sequence number 0
Option Value 25600
Override Yes

See the result of query in web

Scheduled Start Actual Start Schedule Name Node Name Status
-------------------- -------------------- ------------- ------------- ---------
04/16/2015 20:25:00 04/16/2015 20:25:19 DRIVE_C RJ7891SR002 Completed

Please help me

Thanks
Almir
 
PREDATAR Control23

...
16-04-2015 19:32:46 Retry # 4 Normal File--> 786.432 \\rj7891sr002\c$\Documents and Settings\a614580\ntuser.dat ** Unsuccessful **

16-04-2015 19:32:46 ANS1228E Sending of object '\\rj7891sr002\c$\Documents and Settings\a614580\ntuser.dat' failed

16-04-2015 19:32:46 ANS4987E Error processing '\\rj7891sr002\c$\Documents and Settings\a614580\ntuser.dat': the object is in use by another process

...

The ntuser.dat file will always be open and in use.
Exclude the ntuser.dat file from being backed up and the TSM Client

...
Scheduled Start Actual Start Schedule Name Node Name Status
-------------------- -------------------- ------------- ------------- ---------
04/16/2015 20:25:00 04/16/2015 20:25:19 DRIVE_C RJ7891SR002 Completed
...

The above results is from the Q EVENT out put.
All it tells us if the "schedule event" completed or not.

Good Luck,
Sias
 
PREDATAR Control23

Dear Sias

ok , but this is one example
and the query client event report does not appear failed, why?

im have others backups that some files with extension .doc or .xls are in used and appears completed too

Thanks
Almir


The ntuser.dat file will always be open and in use.
Exclude the ntuser.dat file from being backed up and the TSM Client

Good Luck,
Sias
 
PREDATAR Control23

When a file is open and in use, the TSM Client will check this, and at the last attempt the client will either attempt to backup the file or skip it.

At the last attempt the .doc and/or the .xls were not in use.

Good Luck,
Sias
 
PREDATAR Control23

Dear Sias

you not understand! im want that my backups with open or used files appears with failed in query client events.

but the report appears with completed status, why?

thanks
Almir

When a file is open and in use, the TSM Client will check this, and at the last attempt the client will either attempt to backup the file or skip it.

At the last attempt the .doc and/or the .xls were not in use.

Good Luck,
Sias
 
PREDATAR Control23

The Status of the schedule is not the outcome. You will just see Missed, Failed or Completed. Completed means the backup ran to the end, that's it. Had there been an error other than skipped files during the backup, it would be failed.

You have to use q event with f=d to see the Result and the Reason.

In your case, it likely finished with a return code 4, which means it completed, but skipped some files. You can check all the return codes here:
http://www-01.ibm.com/support/knowl....itsm.client.doc/c_sched_rtncode.html?lang=en
 
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