VSS error VSS_E_PROVIDER_VETO

[Samuel]

Hello Guys,

The admin Windows send me an error with windows 2003 R2 SP2 "VSS_E_PROVIDER_VETO" :
03/15/2010 03:06:48 ANS5269E The Microsoft Volume Shadow Copy Services writer 'System Writer' current state (VSS_WS_FAILED_AT_PREPARE_BACKUP) is not valid for the current operation or cannot be determined. The last error reported is '00000000'.
03/15/2010 03:06:48 ANS5250E An unexpected error was encountered.
TSM function name : baHandleSnapshot
TSM function : DVssSnapshot::startSnapshot(): VSS[QueryStatusoSnapshotSet: VSS_E_PROVIDER_VETO (See the Microsoft Application event log for additional VSS messages).
TSM return code : -1
TSM file : incrdrv.cpp (9936)
03/15/2010 03:06:48 ANS1327W The snapshot operation for 'CHGE1INFR004\SystemState\NULL\System State\SystemState' failed with error code: -1.
03/15/2010 03:06:48 ANS1228E Sending of object 'CHGE1INFR004\SystemState\NULL\System State\SystemState' failed
03/15/2010 03:06:48 ANS5283E The operation was unsuccessful.
03/15/2010 03:06:48 ANS1375E The snapshot operation failed.
03/15/2010 03:06:51 ANS5283E The operation was unsuccessful.
03/15/2010 03:06:51 ANS1512E Scheduled event '**2300' failed. Return code = 12.

 

[Samuel]

I have search on the site of IBM but this error don't appear.
I have open an incident.
I have look all links but not answers :
http://www-01.ibm.com/support/docvi...99&loc=en_US&cs=UTF-8&lang=en&rss=ct663tivoli
http://www-01.ibm.com/support/docvi...932&loc=en_US&cs=UTF-8&lang=en&rss=ct663other

 

[toxy13]

look at:
http://www-01.ibm.com/support/docvi...or&uid=swg21242128&loc=en_US&cs=utf-8&lang=en

 

[Samuel]

Hi TOXY13,

Actually we have windows 2003 r2 sp2 installed.
I have just received an answers from IBM :
1) Verify KB installed :
http://www-01.ibm.com/support/docview.wss?uid=swg21242128
2) Trace VSS :
http://www.microsoft.com/downloads/...e4-0ccc-4626-826a-ed2c4c95c871&displaylang=en
3) commands VSHADOW
vshadow -wm2 > vs_wm2.out
vshadow -ws > vs_ws.out
vshadow -nw x: > vs_nw_c.out
vshadow-nw -p x: > vs_p_c.out
vshadow -p x: > vs_p_c.out
where x: is the drive letter for the system drive (usually C

look at:
http://www-01.ibm.com/support/docvi...or&uid=swg21242128&loc=en_US&cs=utf-8&lang=en

 

[toxy13]

Whats your tsm client version?

 

[Samuel]

The version is 5.5.2.2

Whats your tsm client version?

 

[rznadmin]

Hi,
has your problem been fixed yet?
I'm running into the same issue with some of my WIN2003 clients.

 

[Samuel]

The problem is resolved

Yes, actually the problem is resolved after upgraded packages.

Hi,
has your problem been fixed yet?
I'm running into the same issue with some of my WIN2003 clients.

 

[rznadmin]

Hi,
still having problems:

Win2003 SP2 with following Hotfixes installed:
KB940349-v3
KB934016
KB951568

TSM Client Version 5.5.2.10

Corresponds this with your installation?

 

[domino]

Please Check, if VSS Writers are in good state (stable without errors)

try: vssadmin list writers

 

[rznadmin]

It says: "last error: no error" for all writers als long as the client session is running and
also after it has timed out
(Event ID 12310 in App Event Log).