G'Day TSM Gurus,
I'm hoping someone could point me in the right direction regarding an issue I am experiencing atm.
Over the weekend a power outage happened and our old TSM server was shutdown abruptly for a few hours;
since then nothing seems to work.
System Details:
- TSM Ver.5, Rel 4, Level 2 running on AIX (yes it's old - will be decommissioned in the next year or so)
- 2x LTO4 tape drives Fibre connected
Issues:
- Using the command line from DSMADMC - cannot eject tapes going to vault or insert scratch tapes
(Direct form the library interface I was able to move the tapes out, but when I run a q libvol those manually ejected tapes are still listed there)
- All paths, drives and library appear online
- q act shows:
03/20/19 10:21:24 ANR8840E Unable to open device /dev/smc0 with error 6. (PROCESS: 4)
03/20/19 10:21:24 ANR8441E Initialization failed for SCSI library TS3310. (PROCESS: 4)
03/20/19 10:21:24 ANR1401W Mount request denied for volume WU0001L3 - mount failed. (PROCESS: 4)
- Can successfully ping library from TSM server
Paths are online:
tsm: TSM>q path f=d
Source Name: TSM
Source Type: SERVER
Destination Name: TS3310
Destination Type: LIBRARY
Library:
Node Name:
Device: /dev/smc0
External Manager:
LUN:
Initiator: 0
Directory:
On-Line: Yes
Last Update by (administrator): ADMIN
Last Update Date/Time: 09/25/14 08:34:56
Source Name: TSM
Source Type: SERVER
Destination Name: US_LTO4_00
Destination Type: DRIVE
Library: TS3310
Node Name:
Device: /dev/rmt0
External Manager:
LUN:
Initiator: 0
Directory:
On-Line: Yes
Last Update by (administrator): ADMIN
Last Update Date/Time: 09/25/14 08:36:42
Source Name: TSM
Source Type: SERVER
Destination Name: US_LTO4_01
Destination Type: DRIVE
Library: TS3310
Node Name:
Device: /dev/rmt1
External Manager:
LUN:
Initiator: 0
Directory:
On-Line: Yes
Last Update by (administrator): ADMIN
Last Update Date/Time: 09/25/14 08:36:57
Drives appear to be normal and online
tsm: TSM>q drive f=d
Library Name: TS3310
Drive Name: US_LTO4_00
Device Type: LTO
On-Line: Yes
Read Formats: ULTRIUM4C,ULTRIUM4,ULTRIUM3C,ULTRIUM3,ULT-
RIUM2C,ULTRIUM2
Write Formats: ULTRIUM4C,ULTRIUM4,ULTRIUM3C,ULTRIUM3
Element: 256
Drive State: UNKNOWN
Volume Name:
Allocated to:
WWN: 500308C09E998000
Serial Number: 1310159398
Last Update by (administrator): ADMIN
Last Update Date/Time: 09/25/14 08:36:42
Cleaning Frequency (Gigabytes/ASNEEDED/NONE): NONE
Library Name: TS3310
Drive Name: US_LTO4_01
Device Type: LTO
On-Line: Yes
Read Formats: ULTRIUM4C,ULTRIUM4,ULTRIUM3C,ULTRIUM3,ULT-
RIUM2C,ULTRIUM2
Write Formats: ULTRIUM4C,ULTRIUM4,ULTRIUM3C,ULTRIUM3
Element: 257
Drive State: UNKNOWN
Volume Name:
Allocated to:
WWN: 500308C09E998004
Serial Number: 1310174122
Last Update by (administrator): ADMIN
Last Update Date/Time: 09/25/14 08:36:57
Cleaning Frequency (Gigabytes/ASNEEDED/NONE): NONE
I tried searching for details b4 posting here but wasn't able to find anything relevant,
hope someone here can help.
Looking forward to your feedback
Thanks in advance!!
Cheers
I'm hoping someone could point me in the right direction regarding an issue I am experiencing atm.
Over the weekend a power outage happened and our old TSM server was shutdown abruptly for a few hours;
since then nothing seems to work.
System Details:
- TSM Ver.5, Rel 4, Level 2 running on AIX (yes it's old - will be decommissioned in the next year or so)
- 2x LTO4 tape drives Fibre connected
Issues:
- Using the command line from DSMADMC - cannot eject tapes going to vault or insert scratch tapes
(Direct form the library interface I was able to move the tapes out, but when I run a q libvol those manually ejected tapes are still listed there)
- All paths, drives and library appear online
- q act shows:
03/20/19 10:21:24 ANR8840E Unable to open device /dev/smc0 with error 6. (PROCESS: 4)
03/20/19 10:21:24 ANR8441E Initialization failed for SCSI library TS3310. (PROCESS: 4)
03/20/19 10:21:24 ANR1401W Mount request denied for volume WU0001L3 - mount failed. (PROCESS: 4)
- Can successfully ping library from TSM server
Paths are online:
tsm: TSM>q path f=d
Source Name: TSM
Source Type: SERVER
Destination Name: TS3310
Destination Type: LIBRARY
Library:
Node Name:
Device: /dev/smc0
External Manager:
LUN:
Initiator: 0
Directory:
On-Line: Yes
Last Update by (administrator): ADMIN
Last Update Date/Time: 09/25/14 08:34:56
Source Name: TSM
Source Type: SERVER
Destination Name: US_LTO4_00
Destination Type: DRIVE
Library: TS3310
Node Name:
Device: /dev/rmt0
External Manager:
LUN:
Initiator: 0
Directory:
On-Line: Yes
Last Update by (administrator): ADMIN
Last Update Date/Time: 09/25/14 08:36:42
Source Name: TSM
Source Type: SERVER
Destination Name: US_LTO4_01
Destination Type: DRIVE
Library: TS3310
Node Name:
Device: /dev/rmt1
External Manager:
LUN:
Initiator: 0
Directory:
On-Line: Yes
Last Update by (administrator): ADMIN
Last Update Date/Time: 09/25/14 08:36:57
Drives appear to be normal and online
tsm: TSM>q drive f=d
Library Name: TS3310
Drive Name: US_LTO4_00
Device Type: LTO
On-Line: Yes
Read Formats: ULTRIUM4C,ULTRIUM4,ULTRIUM3C,ULTRIUM3,ULT-
RIUM2C,ULTRIUM2
Write Formats: ULTRIUM4C,ULTRIUM4,ULTRIUM3C,ULTRIUM3
Element: 256
Drive State: UNKNOWN
Volume Name:
Allocated to:
WWN: 500308C09E998000
Serial Number: 1310159398
Last Update by (administrator): ADMIN
Last Update Date/Time: 09/25/14 08:36:42
Cleaning Frequency (Gigabytes/ASNEEDED/NONE): NONE
Library Name: TS3310
Drive Name: US_LTO4_01
Device Type: LTO
On-Line: Yes
Read Formats: ULTRIUM4C,ULTRIUM4,ULTRIUM3C,ULTRIUM3,ULT-
RIUM2C,ULTRIUM2
Write Formats: ULTRIUM4C,ULTRIUM4,ULTRIUM3C,ULTRIUM3
Element: 257
Drive State: UNKNOWN
Volume Name:
Allocated to:
WWN: 500308C09E998004
Serial Number: 1310174122
Last Update by (administrator): ADMIN
Last Update Date/Time: 09/25/14 08:36:57
Cleaning Frequency (Gigabytes/ASNEEDED/NONE): NONE
I tried searching for details b4 posting here but wasn't able to find anything relevant,
hope someone here can help.
Looking forward to your feedback
Thanks in advance!!
Cheers