RajeshR
ADSM.ORG Senior Member
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- May 11, 2016
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Hello All,
We have a long time running issue on TSM server where the tape drives giving continuous
ANR8311E An I/O error occurred while accessing drive errno= 3, rc = 2863
for all the tape drives that are mounted during the time of group policy objects update.
error=3 refers to path_notfound on windows platform as per Microsoft.
TSM Server Host: Windows 2012 R2 x64
TSM server version 7.1.6.0
This issue is only happening while group policy updating, group policy event info below
- Provider
[ Name] SceCli
- EventID 1704
[ Qualifiers] 16384
Level 4
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2017-10-16T10:56:13.000000000Z
EventRecordID 191166
Channel Application
Computer TSM-Server
Security
However rest of the time we don't have any issue with tape drives.
we have default refresh interval for updating group policy on server for 16 hrs.
Every 16 hrs what ever the operations running on TSM server effecting with group policy object update.
Tape library/drives side didn't find any issue.
SAN side no issues reported except communication loss during the time of gp update.
HBA/tape device drivers/Drive/library firmware's updated to latest.
Whenever i run the tsmdlst.exe cmd it shows the result within 3-4 seconds.
But if i run the gpupdate /force and tsmdlst.exe both at a time the result taking 1:30 minutes to show output.
Certainly it's loosing connection with tape drives while group policy updating.
We don't have anything to lose connection for group policy, however we created a different OU and moved tsm server to new OU but the issue remain same.
Kindly suggest.
Best Regards.
We have a long time running issue on TSM server where the tape drives giving continuous
ANR8311E An I/O error occurred while accessing drive errno= 3, rc = 2863
for all the tape drives that are mounted during the time of group policy objects update.
error=3 refers to path_notfound on windows platform as per Microsoft.
TSM Server Host: Windows 2012 R2 x64
TSM server version 7.1.6.0
This issue is only happening while group policy updating, group policy event info below
- Provider
[ Name] SceCli
- EventID 1704
[ Qualifiers] 16384
Level 4
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2017-10-16T10:56:13.000000000Z
EventRecordID 191166
Channel Application
Computer TSM-Server
Security
However rest of the time we don't have any issue with tape drives.
we have default refresh interval for updating group policy on server for 16 hrs.
Every 16 hrs what ever the operations running on TSM server effecting with group policy object update.
Tape library/drives side didn't find any issue.
SAN side no issues reported except communication loss during the time of gp update.
HBA/tape device drivers/Drive/library firmware's updated to latest.
Whenever i run the tsmdlst.exe cmd it shows the result within 3-4 seconds.
But if i run the gpupdate /force and tsmdlst.exe both at a time the result taking 1:30 minutes to show output.
Certainly it's loosing connection with tape drives while group policy updating.
We don't have anything to lose connection for group policy, however we created a different OU and moved tsm server to new OU but the issue remain same.
Kindly suggest.
Best Regards.