Veritas-bu

[Veritas-bu] NetBackup appliance hangs

2012-11-19 10:07:15
Subject: [Veritas-bu] NetBackup appliance hangs
From: Jack.Forester AT mylan DOT com
To: veritas-bu AT mailman.eng.auburn DOT edu
Date: Mon, 19 Nov 2012 10:07:02 -0500
Anyone out there using NetBackup dedupe appliances (5000, 5020) in a
multiple node configuration having any problems where a content router node
seems to just hang and require power-cycling?  I have a NetBackup 5000
appliance at one location at version 1.4.1.1 that for some reason just
hangs.  It can be pinged, but console access is locked up, and ssh is
similarly non-responsive.  After the node is power-cycled, the storage pool
comes back up and is happy until the next time.  I've had this happen 3
times this year, but two of those instances have happened in the last 3
weeks.

Anyone else seeing this behavior?  Did 1.4.2 fix it?  I'd prefer to wait
until 1.4.3 or 1.4.4 to update due to our onerous change process, but who
knows when they're going to be released.  I'm going to reach out to
Symantec support too.
--
Jack Forester, Jr.
Senior Data Protection Analyst
Symantec Certified Specialist - NetBackup 7.0 for UNIX Administration
Global Technology Services
Mylan
781 Chestnut Ridge Road
Morgantown, WV 26505

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