Re: [Veritas-bu] NDMP backup problems

Thanks Len, I will try the NetApp logs.

I tried all paths in one policy with both single stream and multiple streams, got the same results. I also took out one large path (/spec), created a separate policy and still got the same issue. And the issue is the same with both full and incremental backups. And I tried sending it to disk and tape, still the same issue.

-Kevin

From: Len Boyle [mailto:Len.Boyle AT sas DOT com]
Sent: Monday, August 27, 2012 10:55 AM
To: Baumann, Kevin; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: NDMP backup problems

Do you have the netbackup ndmp debug logs turned on. The new ndmp logs can be quite large.

If so do you see any more detail for the issue.

The easy and first answer given is that a path does not exist. But as you know the 99 error can have many other causes.

Do you have the debug level set up on the netapp. You can started with the messages file (/vol/vol0/etc/messages) and see if you can spot the error.

If not then try ndmpd debug 50

Make sure you toggle screen trace to false, so the debug messages do not flood the console.

nasrv02# remsh marvel ndmpd debug

ndmpd debug verbose: 0

ndmpd debug stack trace: false

ndmpd debug screen trace: false

ndmpd debug file trace: true

Note: this can use a fair amount of disk space.

Can you split the jobs up into different policies? One path per policy.

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Baumann, Kevin
Sent: Monday, August 27, 2012 10:34 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] NDMP backup problems

All,

Linux OS, NetBackup 7.1.0.4, NDMP

I am running into backup issues with NDMP (NetApp filer). We have over 10 million files and several paths to backup. What is happening is the smaller paths backup fine but once the larger path starts and NetBackup tries to get the file list it times out with error 99. This also causes the smaller paths to sometimes (not always, and not always the same paths) to time out. The error code is my favorite – error 99.

Our paths (some excluded, LONG list)

/vol/checkpoint

/vol/journal

/vol/home_dir

/vol/projects --- LARGE # of files

/vol/spec --- LARGE # of files

/vol/history

/vol/reports

I have tried breaking out the large paths and that seems to help as the smaller paths have no issues. But the large paths still timeout. I tried writing to both tape and disk but I still get error 99. I also have the NDMP_PROGRESS_TIMEOUT set to 24 hours (1440 minutes).

Anyone ever run into this? Any help would be appreciated.

Thanks.

-Kevin

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