Veritas-bu

Re: [Veritas-bu] nndmp drives down after netapp upgrade to 8.1.1RC1

2012-08-08 23:40:18
Subject: Re: [Veritas-bu] nndmp drives down after netapp upgrade to 8.1.1RC1
From: Steve Quan <skq01 AT hotmail DOT com>
To: "veritas-bu AT mailman.eng.auburn DOT edu" <veritas-bu AT mailman.eng.auburn DOT edu>
Date: Wed, 8 Aug 2012 23:40:14 -0400
Can you turn on verbose logging on the affected filer and see what the logs say ? Also, from the filer, can you mount/rewind/etc a tape ? I'm curious about this NBU msg: " Device serial number for device at path /dev/nrst1a does not match drive adic_drv03 ....

/Steve

<<<snip>>>
>
> we have a netbackup 7.1.0.3 environment, linux master/media servers. after upgrading 2 netapp fas3160's to 8.1.1RC1, the direct attached (thru a san switch) lto5 tape drives went down, and go back down after "up'ing" them. 1 netapp has 1 drive, the other has 2 drives, and all 3 went down and stay down. from the first filer i see the tape drive:
>
>
>
> fas3160e> ndmpd status
>
> ndmpd ON.
>
> No ndmpd sessions active.
>
>
>
> fas3160e> storage show tape
>
> Tape Drive: ushouebs9148a:1-9.126
>
> Description: IBM LTO 5 ULTRIUM
>
> Serial Number: F001B2B013
>
> WWNN: 5:003:08c001:b2b013
>
> WWPN: 5:003:08c001:b2b014
>
> Alias Name(s): st1
>
> Device State: available
>
>
>
> fas3160e> sysconfig -t
>
> Tape drive (ushouebs9148a:1-9.126) IBM LTO 5 ULTRIUM
>
> rst1l - rewind device, format is: LTO-3(ro)/4 4/800GB
>
> nrst1l - no rewind device, format is: LTO-3(ro)/4 4/800GB
>
> urst1l - unload/reload device, format is: LTO-3(ro)/4 4/800GB
>
> rst1m - rewind device, format is: LTO-3(ro)/4 8/1600GB cmp
>
> nrst1m - no rewind device, format is: LTO-3(ro)/4 8/1600GB cmp
>
> urst1m - unload/reload device, format is: LTO-3(ro)/4 8/1600GB cmp
>
> rst1h - rewind device, format is: LTO-5 1600GB
>
> nrst1h - no rewind device, format is: LTO-5 1600GB
>
> urst1h - unload/reload device, format is: LTO-5 1600GB
>
> rst1a - rewind device, format is: LTO-5 3200GB cmp
>
> nrst1a - no rewind device, format is: LTO-5 3200GB cmp
>
> urst1a - unload/reload device, format is: LTO-5 3200GB cmp
>
>
>
>
>
> from the media server:
>
>
>
> ebsmd1# tpautoconf -verify fas3160e
>
> Connecting to host "fas3160e" as user "root"...
>
> Waiting for connect notification message...
>
> Opening session--attempting with NDMP protocol version 4...
>
> Opening session--successful with NDMP protocol version 4
>
> host supports MD5 authentication
>
> Getting MD5 challenge from host...
>
> Logging in using MD5 method...
>
> Host info is:
>
> host name "fas3160e"
>
> os type "NetApp"
>
> os version "NetApp Release 8.1.1RC1 7-Mode"
>
> host id "0151736859"
>
> Login was successful
>
> Host supports LOCAL backup/restore
>
> Host supports 3-way backup/restore
>
>
>
> ebsmd1# tpconfig -dev_ping -drive -path /dev/nrst1a -nh fas3160e
>
> Failed to inquiry the specified device.
>
>
>
> ebsmd1# tpconfig -update -drpath -path /dev/nrst1a -nh fas3160e -asciiname adic_drv03 -drstatus UP
>
> Device serial number for device at path /dev/nrst1a does not match drive adic_drv03.
>
>
>
> ebsmd1# tpconfig -l
>
> Device Robot Drive Robot Drive Device Second
>
> Type Num Index Type DrNum Status Comment Name Path Device Path
>
> robot 0 - TLD - - - - /dev/sg11
>
> ...
>
> drive - 3 hcart 4 DOWN - adic_drv03 /dev/nrst1a
>
> ...
>
>
>
>
>
> does anyone else have a setup with netapp ontap 8.1.1rc1 working? we have 12 other netapps at lower ontap versions that still work. i think i found a compatibility chart that says it is supported.
>
>
>
> thanks,
>
> jerald
>
<<<snip>>>
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