Veritas-bu

Re: [Veritas-bu] Status 84 - plugin error

2011-10-19 20:14:40
Subject: Re: [Veritas-bu] Status 84 - plugin error
From: David Stanaway <david AT stanaway DOT net>
To: veritas-bu AT mailman.eng.auburn DOT edu
Date: Wed, 19 Oct 2011 19:14:22 -0500
We have seem similar issues when we exceed the max streams on the DD 
system. Synth jobs take up 3 streams, duplication jobs take up 2 
streams, so you need to be careful with the max jobs on the storage 
unit. If this is happening you will see messages logged in your daily 
autosupports (No alerts, logged messages)

Something like this:

Current Alerts
--------------
No active alerts.

Recent Alerts and Log Messages

------------------------------
Sep  4 11:01:34 DDOM ddfs[26313]: WARNING: MSG-RPC-00001: Rejected 242505 
connection attempts to port 2049 in the last 10039 minutes.
Sep  4 11:11:34 DDOM
ddfs[26313]: WARNING: MSG-RPC-00001: Rejected 274829 connection attempts to 
port 2049 in the last 10 minutes.
Sep  4 11:21:35 DDOM
ddfs[26313]: WARNING: MSG-RPC-00001: Rejected 369665 connection attempts to 
port 2049 in the last 10 minutes.
Sep  4 11:31:36 DDOM
ddfs[26313]: WARNING: MSG-RPC-00001: Rejected 417173 connection attempts to 
port 2049 in the last 10 minutes.
Sep  4 11:48:53 DDOM
ddfs[26313]: WARNING: MSG-RPC-00001: Rejected 256045 connection attempts to 
port 2049 in the last 17 minutes.




Do you have more than one OST device with SLP and opt-dupe as well? 
There are some tweaks needed to make sure the correct media server is 
used for duplication and synthetic fragment reads if this is the case, 
which if you don't do, you will likely be clogging up your WAN link with 
non-optimized backup traffic.

On 10/19/2011 2:06 PM, Jack.Forester AT mylan DOT com wrote:
> We've been having jobs fail with a status 84 seemingly at random.  These
> jobs are being written to a DataDomain 890 configured as an OST target for
> the backups.  Both of the media servers in the environment (one AIX and one
> Windows) are seeing these failures.  Since NetBackup is reporting a plugin
> error, we've engaged DataDomain technical support in addition to Symantec
> technical support.  These are the messages we see in the job details:
>
> 10/18/2011 17:52:31 - Critical bptm (pid=30605402) image write failed:
> error 2060046: plugin error
> 10/18/2011 17:52:31 - Critical bptm (pid=30605402) sts_get_image_prop
> failed: error 2060046: plugin error
> 10/18/2011 17:52:31 - Critical bptm (pid=30605402) image delete failed:
> error 2060046: plugin error
> 10/18/2011 17:52:38 - Error bptm (pid=30605402) cannot write image to disk,
> Invalid argument
> 10/18/2011 17:52:38 - Info bptm (pid=30605402) EXITING with status 84
> <----------
>
> Other vitals:
> NetBackup version: 7.1.0.2
> OST Plugin: 2.3.1.0
> DDOS: 5.0.0.7-226726
>
> Anyone else have a similar problem?
> --
> Jack Forester, Jr.
> Sr. Data Protection Administrator
> Global Technology Services - AHS
> Mylan, Inc.
> 5005 Greenbag Road
> Morgantown, WV 26501
>
> jack.forester AT mylan DOT com
>
> Phone: +1.304.554.6039
> Cell: +1.412.805.5313
>
>
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