Veritas-bu

[Veritas-bu] Status 84 - plugin error

2011-10-19 15:07:34
Subject: [Veritas-bu] Status 84 - plugin error
From: Jack.Forester AT mylan DOT com
To: veritas-bu AT mailman.eng.auburn DOT edu
Date: Wed, 19 Oct 2011 15:06:41 -0400
We've been having jobs fail with a status 84 seemingly at random.  These
jobs are being written to a DataDomain 890 configured as an OST target for
the backups.  Both of the media servers in the environment (one AIX and one
Windows) are seeing these failures.  Since NetBackup is reporting a plugin
error, we've engaged DataDomain technical support in addition to Symantec
technical support.  These are the messages we see in the job details:

10/18/2011 17:52:31 - Critical bptm (pid=30605402) image write failed:
error 2060046: plugin error
10/18/2011 17:52:31 - Critical bptm (pid=30605402) sts_get_image_prop
failed: error 2060046: plugin error
10/18/2011 17:52:31 - Critical bptm (pid=30605402) image delete failed:
error 2060046: plugin error
10/18/2011 17:52:38 - Error bptm (pid=30605402) cannot write image to disk,
Invalid argument
10/18/2011 17:52:38 - Info bptm (pid=30605402) EXITING with status 84
<----------

Other vitals:
NetBackup version: 7.1.0.2
OST Plugin: 2.3.1.0
DDOS: 5.0.0.7-226726

Anyone else have a similar problem?
--
Jack Forester, Jr.
Sr. Data Protection Administrator
Global Technology Services - AHS
Mylan, Inc.
5005 Greenbag Road
Morgantown, WV 26501

jack.forester AT mylan DOT com

Phone: +1.304.554.6039
Cell: +1.412.805.5313


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