As Patrick said, I I'd be looking at bpcd logs. Also, seeing as this appears to
be some new fun you're having with version 7, my wild stab would be the new
host cache feature.
Run bpclntcmd -clearhostcache
or something like that on the client, and see if that sorts it out...
Cheers,
Nic
----- Reply message -----
From: "Patrick" <netbackup AT whelan-consulting.co DOT uk>
Date: Fri, Sep 16, 2011 18:46
Subject: [Veritas-bu] bpcd 13782 - drops connection from master server
To: "VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU" <VERITAS-BU AT
MAILMAN.ENG.AUBURN DOT EDU>
What do the bpcd & vnetd logs on the clients show, if anything?
Regards,
Patrick Whelan
VERITAS Certified NetBackup Support Engineer for UNIX.
VERITAS Certified NetBackup Support Engineer for Windows.
netbackup AT whelan-consulting.co DOT uk
-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of brettkan
Sent: 16 September 2011 18:41
To: VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU
Subject: [Veritas-bu] bpcd 13782 - drops connection from master server
The issue - when master server initiates a session to client on port 13782,
it drops immediately. Thus, bkps are not running. We are migrating clients
off an old NetBackup server to this new server.
Tests done:
1-client can telnet to master server on ports 13782 (and maintains
connection) 2-master server can still connect to port 13782 on other clients
(80+ clients are working without issue) 3-master server can telnet to other
NetBackup service port 13724 on client (and maintains connection) 4-old
NetBackup master server can telnet to ports 13724, 13782 on client (and
maintains connection)
Steps taken:
1-restarted NetBackup services on client 2-no firewalls or ACLs exist
between client and master server.
3-reinstalled the NetBackup client
4-verified routes, bp.conf, services started
Has anyone ever deal with something like this before? Looking for any
ideas.
Network team, server groups and Symantec not sure of issue.
Thanks,
Brett
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