Hi Adrian,

Just had a quick look through the failed log and it would appear that your 
Virtual Machine "Z3T3IDKRVLF02.id.batgen.com" failed to backup due to a 
limitation with that VM's configuration.

I would recommend you read http://kb.vmware.com/kb/1006392 for further 
information and resolution, and discuss this with your VMware Administrator.

Log snippet
---------------
14:08:11.140 [3304.1688] <2> onlfi_vfms_logf: INF - find_vm_by_displayname: 
Looking for Z3T3IDKRVLF02 - FPrint - Secondary
...
14:08:11.171 [3304.1688] <2> onlfi_vfms_logf: INF - addCatVar: 4 = 
VMDNSNAME=Z3T3IDKRVLF02.id.batgen.com
...
14:08:13.296 [3304.1688] <2> onlfi_vfms_logf: INF - vSphere_freeze: creating 
snapshot for /uuid/564d74e4-5979-5ca2-321a-fac32f612763: Created by vb-host on 
Fri Aug 05 14:08:13 2011
14:08:13.531 [3304.1688] <2> onlfi_vfms_logf: INF - vmwareLogger: 
WaitForTaskCompleteEx: reached Error!
14:08:13.531 [3304.1688] <2> onlfi_vfms_logf: INF - vmwareLogger: 
WaitForTaskCompleteEx: Virtual machine is configured to use a device that 
prevents the snapshot operation: Device '' is a SCSI controller engaged in 
bus-sharing.

Kind Regards,
Luke Walker


-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu 
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Adrian 
Soetanto
Sent: Friday, 5 August 2011 8:09 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Failed VMWare ESX Backup

Dear all,

I want to ask about VMWare ESX Backup which is failed during the snapshot 
creation of the wirtual machine (VM).

FACTS & FIGURES

Master Server:
OS: IBM AIX (oslevel 5300-12-04-1119)
NetBackup 7.1

Media Server & Veritas Backup Host:
OS: Windows 2003 x64
NetBackup 7.1

Client/Machine to be backed up:
VMWare ESXi 4.1


DESCRIPTION OF PROBLEM

I have many VM(s) in my VMWare ESXi 4.1.
Some of them are failed to be backed up.
Usually, when the backup is successfully finished, it will have 2 job ID 
(parent & child), but for some VM(s) which is failed, it only has 1 parent job 
ID and the error is "Snapshot error encountered" (156).

I've already simulated the successful & failed backup respectively and you can 
find the log files are attached to this email.
During the simulation, the 'verbose' parameter in bp.conf was set to 5.

Please help me solve this problem.
Thank you.

--
Best Regards,
 Adrian


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