Veritas-bu

[Veritas-bu] Tapes mounting in ACSLS but not Netbackup

2011-07-27 09:36:13
Subject: [Veritas-bu] Tapes mounting in ACSLS but not Netbackup
From: "Ketley, Michael" <Michael.KETLEY AT everythingeverywhere DOT com>
To: "VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU" <VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU>
Date: Wed, 27 Jul 2011 14:36:06 +0100
Wonder if anyone can help or point me in the right direction.
 
My issue is a media server and tape library (using acsls) with firewall between. I initially had a problem with drives being in AVR state but added ACS_TCP_RPCSERVICE to vm.conf on the media server and drives are now ACS state. When i initiate a backup i can see the job which sits in a mounting state in Netbackup, however, the tape itself is mounted in the drive in ACSLS.  Running a vmoprcmd shows nothing in the drive. Although i'm sure at one stage i've seen it pick up the mount in vmoprcmd but not in the GUI.
 
I guess this is a communications error but i'm stumped, can't see anything meaningful in logs.
 
Any advice or troubleshooting would be appreciated.
 
Master and Media are 6.5.6
 
 
 
Mike
 

NOTICE AND DISCLAIMER
This e-mail (including any attachments) is intended for the above-named person(s).  If you are not the intended recipient, notify the sender immediately, delete this email from your system and do not disclose or use for any purpose. 
 
We may monitor all incoming and outgoing emails in line with current legislation. We have taken steps to ensure that this email and attachments are free from any virus, but it remains your responsibility to ensure that viruses do not adversely affect you.

Everything Everywhere Limited
Registered in England and Wales
Company Registered Number: 02382161
Registered Office Address: Hatfield Business Park, Hatfield, Hertfordshire, AL10 9BW

_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu