Hi,

Did this happen with no change or patching?

For me, the only thing that changed was the media server 1gb -> 10gb.

Justin.

On Mon, 28 Mar 2011, Kevin Holtz wrote:

Did this happen with no change or patching?  If so there may have been a change that 
caused this.  There have been technote resolutions that resulted patch updates see 
example yes just example below.  There are other resolutions when you search "status 
code 24" on the support site.

If there were changes in your environment and you've recently done some tuning 
parameter changes see forum resolution below, memory fully utilized.  I've seen 
this one on many occasions after tuning and deploying the settings in 
production.

http://www.symantec.com/business/support/index?page=content&id=TECH127930&actp=search&viewlocale=en_US&searchid=1301307283788

http://www.symantec.com/connect/forums/backup-ends-status-code-24

Sent from my mobile

On Mar 27, 2011, at 5:11 PM, "Alley, Chris" <CAlley AT kforce DOT com> wrote:

I have been getting a bunch of 24 errors as well.  We have an ongoing ticket 
with Symantec on the issue.  It SEEMS to be related to our newer servers that 
are connected to our 10gb network.  Our Exchange backups seemed to suffer the 
most from these errors and we actually have had to limit those to our servers 
connected to the 1gb network.  There are no firewalls involved, and our Network 
guys are seeing nothing on the network to indicate a problem.  If anyone else 
has suggestions, I would love to hear them.

Chris Alley
Sr. Data Protection Administrator
Kforce Technology Services
www.kforce.com

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-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu 
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Justin 
Piszcz
Sent: Friday, March 25, 2011 1:40 PM
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Help with status 24's on windows clients

Hi,

error 24 is tricky, its usually due to firewalls or router/traffic/network
problems, you can get the network analyzer via symantec web support and
have them analyze your network from the master/media server(s) <-> to the
client and that may help to figure out what is going on.

please keep me in the loop too because I see this on occasion but only
with windows hosts and not with linux/other clients, thanks.

Justin.


On Fri, 25 Mar 2011, deasnutz wrote:

hello!
Getting intermittent status 24 errors on windows clients only...master is 7.1, 
media and clients are 7.0.1. Master is behind firewall, is win2k8, media are 
linux.

Anyone?

Thanks!

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