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environment: master: redhat, netbackup
7.0.1,
client: windows
2008 r2, netbackup 7.0.1
has anyone come across a problem when trying to initiate an
exchange restore and having it fail with an status 5. looking at the
bprd log on the master server i see (time stamp removed from each line to try to
shorten them, also 100+ lines removed):
restorefiles: bePathByteCount =
114
restorefiles: beRedirectionPath = /Microsoft Exchange Database
Availability Groups/EXCHANGEDAG.company.net/Microsoft Information
Store/EU_rec_01/
restorefiles: restore_sync_command =
0
restorefiles: granular_restore = 0
find_files: file_path =
/Microsoft Exchange Database Availability
Groups/EXCHANGEDAG.company.net/Microsoft Information
Store/EU_MB_E41/
find_files: start_date =
1288376025
find_files: end_date = 1289502768
find_files:
allow_virtual_browse = 0
find_files: include_no_display =
0
find_files: granular_restore = 0
restorefiles: Exchange DAG
detected in target path. The destination needs to be dynamically
checked
restorefiles: Exchange DAG detected in target path. The destination
needs to be dynamically checked
restorefiles: Exchange DAG detected in target
path. The destination needs to be dynamically checked
restorefiles: Exchange
DAG detected in target path. The destination needs to be dynamically
checked
make_bpresolver_call: Redirected restore to path /Microsoft Exchange
Database Availability Groups/EXCHANGEDAG.company.net/Microsoft Information
Store/EU_rec_01/ has been detected
make_bpresolver_call: Received Reply back
from bpresolver start europe_mb01
make_bpresolver_call: restore_dag -c
europe_mb01 -pt 16 -v
make_bpresolver_call: Sent restore_dag -c europe_mb01
-pt 16 -v to bpresolver
make_bpresolver_call: Sent 5 to
bpresolver
make_bpresolver_call: Sent Microsoft Exchange Database
Availability Groups:\EU_rec_01 to bpresolver
make_bpresolver_call: Sent
Microsoft Exchange Database Availability Groups:\EU_rec_01 to
bpresolver
make_bpresolver_call: Sent Microsoft Exchange Database
Availability Groups:\EU_rec_01 to bpresolver
make_bpresolver_call: Sent
Microsoft Exchange Database Availability Groups:\EU_rec_01 to
bpresolver
make_bpresolver_call: Sent CONTINUE to
bpresolver
make_bpresolver_call: Received BPCD success
message
make_bpresolver_call: TRV - BPRESOLVER has executed on server
(EUROPE_MB01)
make_bpresolver_call: INF - RESOLVER EXCHANGE14 WORKLIST
EUROPE_MB01 Microsoft Exchange Database Availability
Groups:\EU_rec_01
make_bpresolver_call: active_server EUROPE_MB01
database_name EU_rec_01/
make_bpresolver_call: INF - RESOLVER EXCHANGE14
WORKLIST EUROPE_MB01 Microsoft Exchange Database Availability
Groups:\EU_rec_01
make_bpresolver_call: active_server EUROPE_MB01
database_name EU_rec_01/
make_bpresolver_call: INF - RESOLVER EXCHANGE14
WORKLIST EUROPE_MB01 Microsoft Exchange Database Availability
Groups:\EU_rec_01
make_bpresolver_call: active_server EUROPE_MB01
database_name EU_rec_01/
make_bpresolver_call: INF - RESOLVER EXCHANGE14
WORKLIST EUROPE_MB01 Microsoft Exchange Database Availability
Groups:\EU_rec_01
make_bpresolver_call: active_server EUROPE_MB01
database_name EU_rec_01/
make_bpresolver_call: INF - RESOLVER EXCHANGE14 END
WORKLIST 0
make_bpresolver_call: Sent ACK to
bpresolver
make_bpresolver_call: readline exit status =
0
make_bpresolver_call: Cannot restore more than one Database to a new target
in a single restore job
make_bpresolver_call: Cannot restore more than one
Database to a new target in a single restore job
make_bpresolver_call: Cannot
restore more than one Database to a new target in a single restore
job
make_bpresolver_call: Cannot restore more than one Database to a new
target in a single restore job
make_bpresolver_call: bpresolver returned no
items to restore. return status = 5
mail_msg_and_set_exit_status: entered;
status = 5
mail_msg_and_set_exit_status: Attempting to send mail to root on
europe_mb01
start_date 1288376025 = 2010/10/29
13:13:45
end_date 1289502768 = 2010/11/11
13:12:48
the above log is when our exchange administrator leaves the
default netbackup range of images selected, so in this case oct 29-nov 11, but
only 1 exchange mailbox for 1 day is selected. when i painstakingly over
the phone guided them on how to select only images that were done on one
day, then the restore would work as only 1 image is returned from
bpresolver. from what i have read in the exchange admin guide, it should
work both ways, and should also work if more than 1 days worth is selected (full
and incremental such as is our case) (nb ms exchange server admin guide page
124).
To restore full and
incremental backups, you can restore all the backups in a single operation. Or you can restore the full
backups and incremental backups
individually. If you restore all the backups in a single operation,
NetBackup performs a commit after the last
incremental is restored. If you restore the
backups individually, select the following options when you restore the
last incremental backup set:
Commit after last backup set is restored and Mount database after restore.
we also have the same issue with granular restores on
a different netbackup master server and exchange 2010
environment.
thanks,
jerald
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