Veritas-bu

[Veritas-bu] The ending of a backup and the cutting of a Remedy ticket

2010-10-27 10:04:19
Subject: [Veritas-bu] The ending of a backup and the cutting of a Remedy ticket
From: Dennis Peacock <netbackup-forum AT backupcentral DOT com>
To: VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU
Date: Wed, 27 Oct 2010 10:04:10 -0400
Michael,
If I use the parent_end_notify script, what will make it so "not very stable"??
I plan on filtering at the Return Code level and route directly to Remedy via 
an automated ticket if the RC > 1.

I'd like other's input on this as well as more of yours.
We are evaluating OpsCenter, but so far, I'm not really impressed with it.  :o 


Michael wrote:
> Hi Dennis
>  
> We are using the backup_exit_notify script on the master for something like 
> this for SCOM.
>  
> You should be aware that you will get all errors from backup_exit_notify, 
> also backups that netbackup has rerun automatically.  But it is not a very 
> stable solution so now we are looking at opscenter alerting. 
>  
> Regards
> Michael
> 
> 
> 2010/10/21 Dennis Peacock <netbackup-forum < at > backupcentral.com 
> (netbackup-forum < at > backupcentral.com)>
> 
> > Anybody here have a script that will run at the end of EVERY backup job and 
> > if it's a failure code it will send an email or something to Remedy to cut 
> > a ticket for fixing the troubled backup?
> > 
> > NBU 6.5.6
> > Remedy AR System
> > 
> > Thoughts, ideas, pointers, suggestions?
> > 
> > Thanks,
> > Dennis
> > 
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