Veritas-bu

Re: [Veritas-bu] More vStorage w/ NBU 7 Observations...

2010-06-18 09:41:45
Subject: Re: [Veritas-bu] More vStorage w/ NBU 7 Observations...
From: "Jonathan Dyck" <jdyck AT bank-banque-canada DOT ca>
To: <Thomas.Hirt AT sungard DOT com>, <VERITAS-BU AT mailman.eng.auburn DOT edu>
Date: Fri, 18 Jun 2010 09:41:32 -0400

Thanks Tom,  I’ll double check my networking (I’m using local hosts files), but I think that’s all setup fine.  Hopefully my case with Symantec will lead somewhere.

 

Cheers,

Jon

 

 

From: Thomas.Hirt AT sungard DOT com [mailto:Thomas.Hirt AT sungard DOT com]
Sent: June 17, 2010 11:43 AM
To: Jonathan Dyck; VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] More vStorage w/ NBU 7 Observations...

 

John – I’ve been “playing” with vStorage quite a bit. 

 

Regarding the restore to alternate location, I’ve been able to restore to an alternate location but with some issues (see my post here: https://www-secure.symantec.com/connect/forums/virtual-machine-recovery-issues).

 

Couple things to check:

1.       Make sure you are restoring to your VM Backup Host

2.       Make sure your DNS (forward and reverse) resolves the hostname of the vCenter and all ESX hosts

3.       Make sure your VM Backup host can ping the vCenter and all ESX hosts

 

-Tom

My Website: http://www.tcpdump.com

 

 

 

 

From: <veritas-bu-bounces AT mailman.eng.auburn DOT edu> [mailto:<veritas-bu-bounces AT mailman.eng.auburn DOT edu>] On Behalf Of Jonathan Dyck <jdyck AT bank-banque-canada DOT ca>
Sent: Thursday, June 17, 2010 11:04 AM
To: <VERITAS-BU AT mailman.eng.auburn DOT edu>
Subject: [Veritas-bu] More vStorage w/ NBU 7 Observations...

 

 

Hello all,

I continue to find new vStorage API backup nuances for Netbackup 7 (most recently discover vCenter crendentails are insufficient to backup lab manager deployed VM’s,  you need to run as root on the ESX servers themselves). 

 

Now I’ve noticed that if you backup a client using ESX Server credentials,  instead of vCenter credentials,  restoring to an alternate location fails.

 

What happens is:

1)      The backup completes normally

2)       Select the guest image for restore, and the backup server as the destination client, and start the Virtual Machine Recovery wizard

3)      Select “Alternate Location” on the first screen, and then “Next”

4)      The next screen hangs trying to populate the Datstore and Resource Pool dropdown menus (needed to perform the alternate location restore)

 

Anyone know if  this expected or is there a timeout/etc that needs to be adjusted?  I have checked the bpvmutil logs, and I see the following errors:

 

-          SYM_VMC_ERROR: FAILED_TO_GET_MOR_BY_NAME

-          bpVMutil main: EXIT STATUS 11: system call failed

-          vmcGetObjDetails for HostRoot failed with status 14

 

Thanks,
Jon

 

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