[Veritas-bu] Upgrade 6.0 -> 7.0 - (ERROR: Internal Error 2755. 1601, Symantec NetBackup.msi) [SEC=UNCLASSIFIED]
2010-06-16 03:29:49
Hi all,
Doing some test upgrades from 6.0MP4 to 7.0 on Win2K3 Standard SP2.
I get the following error upon the "Installation" step:
06-16-2010,16:57:53 : DEBUG: Error 2755: Server returned unexpected error
1601 attempting to install package \
C:\Software\NBU_7.0\NetBackup_7.0_Win_GA\NB_7.0_Win_FA\x86\Symantec
NetBackup.msi.
06-16-2010,16:57:53 : ERROR: Internal Error 2755. 1601,
C:\Software\NBU_7.0\NetBackup_7.0_Win_GA\NB_7.0_Win_FA\x86\Symantec
NetBackup.msi
06-16-2010,17:04:02 : Action ended 17:04:02: INSTALL. Return value 3.
There are some ugly hacks as work arounds that dont seem to work:
http://seer.entsupport.symantec.com/docs/345349.htm
Has anyone else encountered this ? If so, can you please share with me your
fix/workaround ?
Thanks!
-Alex
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