Re: [Veritas-bu] NBU 7.0 on AIX

Datalink is our support organization for our NetBackup support, and I do have a case open with them. I am in the process of collecting logs and waiting for it to happen again, which is an issue in itself. I have to clear out the logs daily to avoid locking up the database.

Curiously, Ms. Hinchcliffe is on the 6.5.5/AIX combo with no issues.

From:	Girish Jorapurkar <girishsj AT yahoo DOT com>
To:	scott.george AT parker DOT com
Date:	06/08/2010 12:07 PM
Subject:	Re: [Veritas-bu] NBU 7.0 on AIX

Hi, Scott,

I am a Symantec employee working on NetBackup as an engineer.

Just want to know if you have opened a support case for this problem. If yes, can you please tell the case id?

Thanks,
/Girish

--- On Mon, 6/7/10, scott.george AT parker DOT com <scott.george AT parker DOT com> wrote:

From: scott.george AT parker DOT com <scott.george AT parker DOT com>
Subject: Re: [Veritas-bu] NBU 7.0 on AIX
To: veritas-bu AT mailman.eng.auburn DOT edu
Date: Monday, June 7, 2010, 9:57 PM

All that I have right now is a symptom. We have a hourly script that utilizes vmquery to count the amount of scratch tapes, and sent the results to a mailbox. If I leave the master server up for more than 2 weeks (I haven't determined the exact amount of time), my hourly e-mail shows 0 scratch tapes, and all of the running backups fail for lack of tapes. If I stop and restart NBU, everything is fine until the next iteration of the unknown period of time. I didn't have this in 6.5.3.1, which was rock-solid IMHO, by the way.

From:	<judy_hinchcliffe AT administaff DOT com>
To:	<scott.george AT parker DOT com>
Date:	06/07/2010 11:55 AM
Subject:	RE: [Veritas-bu] NBU 7.0 on AIX

What is your issue? As I am planning the upgrade and I am currently on 6.5.5 – I would really like to know what problem you have, that you think 7.0 will fix. Please share with me.

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of scott.george AT parker DOT com
Sent: Monday, June 07, 2010 9:59 AM
To: Veritas
Subject: Re: [Veritas-bu] NBU 7.0 on AIX

It may, but I want to go to 7.0. I am dealing with a ~2 week recurring problem on 6.5.5, and nobody can tell me if it is addressed in 6.5.6. I have come to realize that AIX seems to lag behind in support, and wanted to know if there was anybody else running 7.0 on it.

From: "Baumann, Kevin" <kbaumann AT akamai DOT com>
To: <scott.george AT parker DOT com>
Date: 06/07/2010 10:48 AM
Subject: RE: [Veritas-bu] NBU 7.0 on AIX

Does 6.5.6 offer 2008 support? I think it does but I might be mistaken.

From: scott.george AT parker DOT com [mailto:scott.george AT parker DOT com]
Sent: Monday, June 07, 2010 10:47 AM
To: Veritas
Subject: [Veritas-bu] NBU 7.0 on AIX

I was just wondering if there is anybody running 7.0 in production on an AIX master server. We need it mostly for the 2008 support. We are currently running 6.5.5.

Thank you,

Scott PLEASE NOTE: The preceding information may be confidential or privileged. It only should be used or disseminated for the purpose of conducting business with Parker. If you are not an intended recipient, please notify the sender by replying to this message and then delete the information from your system. Thank you for your cooperation.

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