Yeah sorry perhaps not explained correctly.

The bpstart time out is 8 hours (28800)

The status 74 is what we would expect to see on the Master Server job 
view, and is actually what the CLIENT bpbkar log shows after 8 hours of 
the job hanging.

However, the issue is the Master server is reporting Status 13 after 2 
hours of inactivity, i.e whilst the bpstart job is running on the client 
and BEFORE the timeout is reached.

Cheers



Whelan, Patrick wrote:
> I'm not quite sure what you are asking. Obviously the BPSTART_TIMEOUT
> needs to be increased. If the error 74s stop then the error 13s should
> go away. Or am I missing the point altogether? 
>
>
> Regards,
>
> Patrick Whelan
> NetBackup Specialist
> Wholesale Markets and Treasury & Trading
> Lloyds Banking Group
> Desk: +44 (0) 207 158 6123
> Loc: OBS 2C-132
> P please don't print this e-mail unless you really need to.
>
>
> -----Original Message-----
> From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Dave
> Markham
> Sent: 14 May 2010 12:37
> To: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: [Veritas-bu] Strange status 13 during bpstart script
>
> Guys i've been reading on Status 13 quite a bit but am still flummoxed
> as to why we are getting this on an environment here.
>
> Ok
>
> Netbackup 6.0MP4 Windows 2003 Master server Netbackup 6.0MP4 Windows
> 2003 Media server attached to EMC disk virtual storage.
> Netbackup 6.0MP4 Linux Client running Suse linux
>
> Basically we run a bpstart script which waits for a flag to appear from
> another script ran from cron.
> Once the flag is found we run a 3rd party application script to shut
> down some applications.
> Occasionally these 3rd party app shutdown scripts dont finish properly
> and dont return to our bpstart script so it just sits there.
> After the bpstart time out is reached the bpbkar on the client shows a
> status 74 and exits.
>
> Now the weird bit.
>
> On the master server after 2 hours of the job starting a Status13 is
> reported that the bpbrm process was forcibly terminated on the client.
> The job then sits as active in the activity monitor sometimes, and other
> times finished with status 13.
>
> As this isn't a windows client vsp and vss are not to blame.
>
> There are firewalls between media servers and clients though, so i was
> wondering if some network issue was to blame???
>
> Any pointers welcomed
>
> Cheers
>
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