Veritas-bu

Re: [Veritas-bu] Backups not running, just stuck at Connecting.

2010-04-06 09:50:50
Subject: Re: [Veritas-bu] Backups not running, just stuck at Connecting.
From: "Jonathan Dyck" <jdyck AT bank-banque-canada DOT ca>
To: "Jeff Cleverley" <jeff.cleverley AT avagotech DOT com>, <VERITAS-BU AT mailman.eng.auburn DOT edu>
Date: Tue, 6 Apr 2010 09:50:29 -0400

Might be a total shot in the dark,  but check on the client to see if you have any bpstart scripts that run.

 

Windows (eg:, C:\Program Files\VERITAS\Netbackup\bin\bpstart_notify*.bat)

Unix (eg: /usr/openv/netbackup/bin/bpstart_notify*)

 

Maybe a script is waiting on something...

 

 

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Jeff Cleverley
Sent: April 3, 2010 7:01 PM
To: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Backups not running, just stuck at Connecting.

 

If the log directories are in place, go to /usr/openv/netbackup/logs.  Look for entries in directories like bpcd, bprd, and bptm.  Hopefully you will find some clues in there.  If these directories are not here, create them and then stop/start NetBackup, and run the jobs again.

 

I had a similar issue on mine where I ran a job from the master for a media server.  The media server went into mount request but did not show up on the master.  I had to go to the media server to find the issue and confirm the mount request after putting in more tapes.  There isn't much in your current post about the environment (OS, master/media servers, policy type that hangs, tape libraries,etc) so I don't know what may apply.

 

Hope this helps.

 

Jeff

On Sat, Apr 3, 2010 at 4:36 AM, LemonRuski <netbackup-forum AT backupcentral DOT com> wrote:


Veritas Netbackup 5.1

Need guidance on how to check / troubleshoot and solve this problem.

I trigger a backup and it shows :

- started process bpbrm (pid=13602)
- connecting
- connected; connect time 0:00:00

Then that's it. Sometimes it goes from Connecting to Mounting but nothing happens. No data written.
Wait for hours and finally I need to kill the job and it end with error code 150.

Please advice.   ^_^ Thanks in advance.

*Netbackup newbie*

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--
Jeff Cleverley
Unix Systems Administrator
4380 Ziegler Road
Fort Collins, Colorado 80525
970-288-4611

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