Veritas-bu

[Veritas-bu] Res: Duplication from VTL to LTO problem

2010-03-17 08:20:53
Subject: [Veritas-bu] Res: Duplication from VTL to LTO problem
From: Carlos Alberto Lima dos Santos <carlos_listas AT yahoo.com DOT br>
To: veritas-bu AT mailman.eng.auburn DOT edu
Date: Wed, 17 Mar 2010 05:08:58 -0700 (PDT)
    Hi Wayne, increase the verbose of bptm log, if you can do backups to physical tapes, try to analyze the bptm log and read the techs below.

http://seer.entsupport.symantec.com/docs/327652.htm
http://seer.entsupport.symantec.com/docs/323669.htm

T+

 
========================================
Carlos Alberto L. dos Santos (TOCA)
Eng. de Computação - Jundiaí - SP Brasil
http://www.linkedin.com/in/carlostoca
http://netbackupblog.blogspot.com/
carlos_listas AT yahoo.com DOT br
----------------------------------------



De: "BeDour, Wayne" <WBedour AT lear DOT com>
Para: "DRAKE, MICHAEL (ATTCINW)" <md6270 AT att DOT com>; veritas-bu AT mailman.eng.auburn DOT edu
Enviadas: Quarta-feira, 17 de Março de 2010 8:47:10
Assunto: Re: [Veritas-bu] Duplication from VTL to LTO problem

That’s not it, the vtl is set up as Ultrium TD1 drives.  Any other ideas?

Thanks

 

Wayne BeDour
Unix System Administrator
PH: 248-447-1739
Internet: wbedour AT lear DOT com


From: DRAKE, MICHAEL (ATTCINW) [mailto:md6270 AT att DOT com]
Sent: Tuesday, March 16, 2010 2:18 PM
To: BeDour, Wayne ; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Duplication from VTL to LTO problem

 

I would start with the easy stuff to look at.  It almost sounds like your Data Domain VTL tape size is larger than your MSL6060 physical LTO tape.  I would check that and compare sizes. 

 

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of BeDour, Wayne
Sent: Tuesday, March 16, 2010 2:10 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Duplication from VTL to LTO problem

 

Our environment, NBU 6.5.4 running on HP-UX 11-31 with a Data Domain VTL and MSL6060 tape library.   I’m trying to duplicate from a DataDomain vtl to an lto tape.  I have been duplicating things off to tape for a while and needed to do it again but am now having issues.  It has worked in the past but I’m not sure what, if any changes have made since the last successful duplication happened.   I have watched this a few times, the tape gets put in the drive and is written to but then gets ejected before the job is done which causes the error below.  This isn’t the complete log of the job but shows what I’m getting.  I have tried splitting up the file list of images and again, sometimes it works but not consistently.  I’m kind of stumped and don’t know if this may be a hardware issue or NBU.  Any suggestions or hints will be appreciated.

03/16/2010 07:50:09 - begin Duplicate

03/16/2010 07:50:10 - requesting resource yos_sam1-hcart2-tape-robot-tld-0

03/16/2010 07:50:10 - requesting resource D10416

03/16/2010 07:50:10 - reserving resource D10416

03/16/2010 07:50:10 - reserving resource D10408

03/16/2010 07:50:10 - reserving resource D10268

03/16/2010 07:50:10 - reserving resource D10138

03/16/2010 07:50:10 - reserving resource D10926

03/16/2010 07:50:11 - resource D10416 reserved

03/16/2010 07:50:11 - resource D10408 reserved

03/16/2010 07:50:11 - resource D10268 reserved

03/16/2010 07:50:11 - resource D10138 reserved

03/16/2010 07:50:11 - resource D10926 reserved

03/16/2010 07:50:11 - granted resource  001640

03/16/2010 07:50:11 - granted resource  HP.ULTRIUM2-SCSI.002

03/16/2010 07:50:11 - granted resource  yos_sam1-hcart2-tape-robot-tld-0

03/16/2010 07:50:11 - granted resource  D10416

03/16/2010 07:50:11 - granted resource  IBM.ULTRIUM-TD1.004

03/16/2010 07:50:18 - started process bptm (pid=14749)

03/16/2010 07:50:28 - started process bptm (pid=14875)

03/16/2010 07:50:31 - started process bptm (pid=14749)

03/16/2010 07:50:31 - mounting 001640

03/16/2010 07:50:31 - started process bptm (pid=14875)

03/16/2010 07:50:31 - mounting D10416

03/16/2010 07:50:42 - mounted D10416; mount time: 0:00:11

03/16/2010 07:50:43 - positioning D10416 to file 2

03/16/2010 07:50:43 - positioned D10416; position time: 0:00:00

03/16/2010 07:50:43 - begin reading

03/16/2010 08:14:31 - Error bptm (pid=14749) cannot write image to media id 001640, drive index 13, No such device or address

03/16/2010 08:14:34 - Error bptm (pid=14875) media manager terminated by parent process

03/16/2010 08:14:35 - Error bpduplicate (pid=19767) host yos_sam1 backup id yos_sam1_1268657812 read failed, media manager killed by signal (82).

03/16/2010 08:14:35 - Error bpduplicate (pid=19767) host yos_sam1 backupid yos_sam1_1268657812 write failed, media write error (84).

03/16/2010 08:14:35 - Error bpduplicate (pid=19767) Duplicate of backupid yos_sam1_1268657812 failed, media write error (84).

03/16/2010 08:14:41 - started process bptm (pid=2221)

03/16/2010 08:14:41 - requesting resource yos_sam1-hcart2-tape-robot-tld-0

03/16/2010 08:14:42 - granted resource  001527

03/16/2010 08:14:42 - granted resource  HP.ULTRIUM2-SCSI.003

03/16/2010 08:14:42 - granted resource  yos_sam1-hcart2-tape-robot-tld-0

03/16/2010 08:14:50 - started process bptm (pid=2286)

03/16/2010 08:14:53 - started process bptm (pid=2221)

03/16/2010 08:14:53 - mounting 001527

03/16/2010 08:14:52 - requesting resource D10408

03/16/2010 08:14:52 - awaiting resource D10408. Waiting for resources.

….

………

Thanks..

Wayne BeDour

Unix System Administrator

PH: 248-447-1739

Internet: wbedour AT lear DOT com

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