I’m seeing this problem currently. For me, at this
point, it isn’t a huge deal, I’m having approx 1-2 failures per
day. The strange thing is that it always fails on the same client/policy,
which happens to be a client initiated SAP backup job. It also seems to
happen some of the time when nothing else is really going on…
Scott Chapman
Senior Technical Specialist
Storage and Database Administration
ICBC - Victoria
Ph: 250.414.7650 Cell: 250.213.9295
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Eagle,
Kent
Sent: Thursday, March 04, 2010 5:59 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] KMS issues in SSO environment?!
Greetings,
We are
running NBU 6.5.3.1 with a Quantum (ADIC) i2000 Scalar library. We currently
have a bunch of LTO2 drives, but want to switch to LTO4 and get rid of our
inline encryption appliances. We know about QEKM and QSKM, but are trying to go
with a more vendor neutral solution. Also, an i500 or another i2000 library
just to enable a built in feature of LTO4 is going to be a tuff sell to the
bean counters. L
In doing
my research, I discovered that there is an issue with status 83 errors if you
try to use KSM in an SSO environment. There are scant few technotes, etc.., but
once you get deeper into the support matrix, people seem to know about it.
Etrack
#1765730 (Document ID #329579) indicates that it will be fixed in 6.5.6, which
has not been posted for download yet.
I can
find no indication that NBU 7.x has this problem, or that it has been fixed.
Having lived through all of the major upgrades, I know that support will be
focused on 7.x problems before 6.x problems see daylight. At least that’s
the way it was from 3 to 4, 4 to 5, and 5 to 6.
Has
anyone received an engineering binary to address this, or were you able to
wrangle more info out of Symnatec? Are you successfully running KSM right now
in an SSO environment? I’d love to hear of any and all experiences, both
negative (and hopefully) positive.
P.S.
– Yes, we’ve tested software based encryption; and the overhead was
so great in our environment (plus the hit we took on compression) that it just
isn’t feasible.
Thanks,
Kent
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