We are in the middle of upgrading our NBU backup environment
from version 6.5.3 to 6.5.5. The master and media server upgrades were fine.
We are having issues with more than a handful of Windows clients. The clients used
to finish without issue, they are now all ending in error code 1 with the
following:
2/24/2010 6:37:52 PM - begin writing
2/24/2010 6:44:16 PM - Warning bpbrm(pid=2064) from client
xxx-xxxxxxxx: WRN - can't open object: Shadow Copy Components:\System
Service\Windows Management Instrumentation\WMI (BEDS 0xE0009421: No component
files present on the snapshot.)
2/24/2010 6:44:18 PM - Warning bpbrm(pid=2064) from client xxx-xxxxxxxx:
WRN - can't open object: Shadow Copy Components:\System Service\Event
Logs\Event Logs (BEDS 0xE0009421: No component files present on the
snapshot.)
2/24/2010 7:33:57 PM - end writing; write time: 00:56:05
the requested operation was partially successful(1)
They are all failing with the exact same missing Shadow Copy
Components files. Searching the Syamntec forums didn’t turn up anything,
hoping someone else has seen it.
Thanks.