Dear NetBackup Experts,
I have a consistent error while restoring from BMR backup.
The error always end up with this error message:
Error bpbrm (pid=544822) socket read failed: errno = 119 - System call
timed out.
The NetBackup Master Server & Client version is 6.5.4.
The NetBackup Master server platform is AIX 5.3.7.
The restored client platform is Windows Server 2003 (x86).
Here is the complete error message:
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Dec 14, 2009 11:14:27 AM - begin Restore
Dec 14, 2009 11:14:33 AM - number of images required: 1
Dec 14, 2009 11:14:33 AM - media needed: PE01L3
Dec 14, 2009 11:14:42 AM - restoring from image sap-qas-01_1260065755
Dec 14, 2009 11:14:45 AM - connecting
Dec 14, 2009 11:14:46 AM - connected; connect time: 0:00:00
Dec 14, 2009 11:14:46 AM - requesting resource PE01L3
Dec 14, 2009 11:14:47 AM - granted resource PE01L3
Dec 14, 2009 11:14:47 AM - granted resource IBM.ULT3580-TD3.000
Dec 14, 2009 11:14:48 AM - mounted PE01L3
Dec 14, 2009 11:14:50 AM - positioning PE01L3 to file 5
Dec 14, 2009 11:15:30 AM - positioned PE01L3; position time: 0:00:40
Dec 14, 2009 11:15:30 AM - begin reading
Dec 14, 2009 11:21:16 AM - Error bpbrm (pid=544822) socket read failed:
errno = 119 - System call timed out.
Dec 14, 2009 11:21:27 AM - Error bptm (pid=233552) cannot write data to
socket, There is no process to read data written to a pipe.
Dec 14, 2009 11:21:28 AM - Error bptm (pid=233552) The following
files/folders were not restored:
Dec 14, 2009 11:21:29 AM - Error bptm (pid=233552) UTF -
/usr/tivoli/tsm/client/api/bin64/dsierror.log
Dec 14, 2009 11:21:29 AM - Error bptm (pid=233552) UTF -
/usr/tivoli/tsm/client/api/bin64/dsm.opt
Dec 14, 2009 11:21:30 AM - Error bptm (pid=233552) UTF -
/usr/tivoli/tsm/client/api/bin64/dsm.opt.smp
Dec 14, 2009 11:21:30 AM - Error bptm (pid=233552) UTF -
/usr/tivoli/tsm/client/api/bin64/dsm.sys
Dec 14, 2009 11:21:30 AM - Error bptm (pid=233552) UTF -
/usr/tivoli/tsm/client/api/bin64/dsm.sys.smp
Dec 14, 2009 11:21:31 AM - Error bptm (pid=233552) UTF -
/usr/tivoli/tsm/client/api/bin64/dsmerror.log
Dec 14, 2009 11:21:31 AM - Error bptm (pid=233552) UTF -
/usr/tivoli/tsm/client/api/bin64/dsmtca
Dec 14, 2009 11:21:32 AM - Error bptm (pid=233552) UTF -
/usr/tivoli/tsm/client/api/bin64/en_US
Dec 14, 2009 11:21:32 AM - Error bptm (pid=233552) UTF -
/usr/tivoli/tsm/client/api/bin64/libApiTSM64.a
Dec 14, 2009 11:21:32 AM - Error bptm (pid=233552) UTF -
/usr/tivoli/tsm/client/api/bin64/sample/
Dec 14, 2009 11:21:33 AM - Error bptm (pid=233552) more than 10 files
were not restored, remaining ones are shown in the progress log.
Dec 14, 2009 11:21:33 AM - restored from image sap-qas-01_1260065755;
restore time: 0:06:51
Dec 14, 2009 11:21:36 AM - Warning bprd (pid=581766) Restore must be
resumed prior to first image expiration on Thu Jun 10 09:15:55 2010
Dec 14, 2009 11:21:36 AM - end Restore; elapsed time 0:07:09
the restore failed to recover the requested files (5)
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>From the Activity Monitor, the job ID of the restore process didn't
finish with state 'failed'/'done', but it just finished with state
'Incomplete' and therefore I can RESUME the job again.
Instead of resuming the job again, I did try to re-run the restore (BMR)
again, and it produced the same error message.
Is it true that the cause of this error is the 'client read timeout' on
the client's & server's Host Properties (at the NetBackup Administration
Console) was too short?
And where should I increase the client read timeout, is it just on the
master's or/and client's properties as well?
If it's caused by the short time of "Client read timeout", should I
resume the job?
What will happen if I resume the job (at the NetBackup Administration
Console) which ends up with state 'Incomplete' and status '5' ?
Could you please help me to solve this problem?
Thank you in advance.
--
Best Regards,
Adrian Soetanto
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