Re: [Veritas-bu] Net Backup errors after Upgrade to Rel6.5

We have found that the client side (Database Server), was upgraded only to 6.5 base version. Master Server was upgraded to 6.5.4. We applied the patch to the Database Server now. Both Master and Client are now on 6.5.4.

Still the multiple channels was not working. Does the Database Server needs a reboot?

Does anyone has any ideas why the RMAN backup fails if multiple channels are used? The backup works only if single channel is used.

Could someone help me with some ideas how to approach this issue?

--- Janardhana

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Janardhana Babu Donga
Sent: Friday, December 04, 2009 2:14 PM
To: 'Ed Wilts'
Cc: 'VERITAS-BU AT mailman.eng.auburn DOT edu'
Subject: Re: [Veritas-bu] Net Backup errors after Upgrade to Rel6.5

I was told that both of them have been upgraded to the same version 6.5.

I checked the following file on my Oracle server:

/usr/openv/netbackup/bin/version.

It has the contents: NetBackup-Solaris9 6.5

I don’t have access to master server.

--- Janardhana

From: Ed Wilts [mailto:ewilts AT ewilts DOT org]
Sent: Friday, December 04, 2009 2:05 PM
To: Janardhana Babu Donga
Cc: VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Net Backup errors after Upgrade to Rel6.5

The Oracle agents and the clients have to be compatible. You can't have an agent at 5.1 with the client at 6.5.

From the master server, do:

bpgetconfig -s <clientname> -A -L

and it will tell you the full version details of the client, excluding the agents. You have to check the client to see what version of the agents are installed. There are NetBackup technotes out there that detail all of this.

.../Ed

Ed Wilts, RHCE, BCFP, BCSD, SCSP, SCSE
ewilts AT ewilts DOT org

Contact Me Linkedin

On Fri, Dec 4, 2009 at 3:52 PM, Janardhana Babu Donga <jbdonga AT ucdavis DOT edu> wrote:

Rusty:

I enquired with my netbackup admin earlier. Oracle Server agents have also been upgraded. I am not sure if it is version 6.5.0 or 6.5.3.1. I am an oracle person. I need to check with my netbackup admin for correct version installed. However, I looked at the logs under the following directory

/usr/openv/netbackup/logs/bpcd/

I found several of these lines in the files:

“<---- NetBackup 6.5 0 ------------initiated”

I guess it is 6.5.0 version. Is there any other way to find the installed version? If so, I will request my netbackup admin to apply the patches.

--- Janardhana

From: Rusty.Major AT sungard DOT com [mailto:Rusty.Major AT sungard DOT com]
Sent: Friday, December 04, 2009 1:31 PM
To: Janardhana Babu Donga
Cc: VERITAS-BU AT mailman.eng.auburn DOT edu; veritas-bu-bounces AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Net Backup errors after Upgrade to Rel6.5

Did you update the Oracle server agents to the same major and minor level as the master/media servers? You didn't say if you went to 6.5.0 or applied any patches? I would at least patch to 6.5.3.1 or higher.

Rusty Major, MCSE, BCFP, VCS ▪ Sr. Storage Engineer ▪ SunGard Availability Services ▪ 757 N. Eldridge Suite 200, Houston TX 77079 ▪ 281-584-4693
Keeping People and Information Connected® ▪ http://availability.sungard.com/
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Janardhana Babu Donga <jbdonga AT ucdavis DOT edu>
Sent by: <veritas-bu-bounces AT mailman.eng.auburn DOT edu>

12/04/2009 01:58 PM

To	"VERITAS-BU AT mailman.eng.auburn DOT edu" <VERITAS-BU AT mailman.eng.auburn DOT edu>
cc
Subject	[Veritas-bu] Net Backup errors after Upgrade to Rel6.5

The Netbackup has been upgraded from Rel 5.1 to Rel 6.5. The oracle RMAN backups use 3 channels. It started failing with the following errors after the upgrade. It was working perfectly OK with 3-channels on Netbackup Rel 5.1.

I found a temporary work around - Instead of three channels, if I use only one channel, it works.
Single channel takes a long time to complete as it is a large production database. We need multiple channels to work as in Rel 5.1.

Is there a permanent fix for this (other than going back to Rel 5.1)? Could someone help?

****************************************************************************************************************
ORA-19511: Error received from media manager layer, error text:
Failed to process backup file <GLPROD_DAILY_bml024og_1_1>
ORA-19502: write error on file "GLPROD_DAILY_bml024og_1_1", blockno 1537 (blocksize=512)
ORA-27030: skgfwrt: sbtwrite2 returned error
ORA-19511: Error received from media manager layer, error text:
VxBSASendData: Failed with error:
*****************************************************************************************************************
--- Janardhana

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