Good Evening,
Do you have the tape drive cleaning set for library control or
netbackup control.
We found we had problems when netbackup was set to do the
cleaning. We found a technote that for the stk (now sun) ACS controlled libraries
one must let the library control the cleaning and not netbackup.
len
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Rusty.Major AT sungard DOT com
Sent: Friday, November 13, 2009 4:49 PM
To: VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU
Cc: VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU; veritas-bu-bounces AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] ACS status = 29
I'm seeing the
same issue at one site and I'm curious if your drive had a stuck tape, or for
some other reason couldn't move the tape from the drive to the home cell?
The problem I
see is the tape gets stuck in the drive, cannot be unloaded, which causes NBU
to constantly request another mount request all the while the drive never is
down'ed. Eventually, acsd rolls over and restarts. This process repeats and
acsd is usually only down for 2 or 3 minutes, but on occasion, it is down for a
couple of hours. The problem repeats until someone manually removes the tape
from the drive. After that, NBU is happy.
Are you seeing
anything like this?
Rusty
Major, MCSE, BCFP, VCS
▪ Sr. Storage Engineer ▪ SunGard Availability Services ▪ 757 N. Eldridge Suite
200, Houston TX 77079 ▪ 281-584-4693
Keeping People
and Information Connected® ▪ http://availability.sungard.com/
P Think
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[Veritas-bu]
ACS status = 29
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We are a Netbackup 6.5.3 on Solaris 10 (master and media servers)
shop. Frequently, we have errors dismounting tapes.
/var/adm/messages says "ACS status = 29 STATUS_DRIVE_IN_USE. The
ACSLS (7.3.0) (SL8500) log reports 2009-11-08 08:59:03 DISMOUNT[0]:
971 N mt_action_dm.c 1 1272
dm_lh_drive_busy: LH error type = LH_ERR_TRANSPORT_BUSY
Netbackup does not DOWN the drive, and subsequent MOUNT requests fail.
Any thoughts ?? Thanks
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