Veritas-bu

Re: [Veritas-bu] SAP backups

2009-10-28 16:59:37
Subject: Re: [Veritas-bu] SAP backups
From: Dean <dean.deano AT gmail DOT com>
To: "veritas-bu AT mailman.eng.auburn DOT edu" <veritas-bu AT mailman.eng.auburn DOT edu>
Date: Thu, 29 Oct 2009 07:56:28 +1100
What platform is this? If it's Linux, have a look in /var/log/messages around the time of the backup failure for messages from the tape library.

I'm not sure if the old style "media manager" debug logs are still relevant with EMM, but you could try creating the logging directories :
/usr/openv/volmgr/debug/reqlib
/usr/openv/volmgr/debug/daemon

(from memory)

Cheers
Dean

On Thu, Oct 29, 2009 at 6:53 AM, Reynolds, Susan K. <SReynolds2 AT semprautilities DOT com> wrote:
And again, OS backups to same clients fine:

11:42:08.876 [1646662] <2> parse_resource_strings: Parsed message type 17, version 2, 19 parameters
11:42:08.876 [1646662] <2> parse_resource_strings: STORAGE 0 Master_RMAN_Test 14 1048576
11:42:08.876 [1646662] <2> parse_resource_strings: Parsed message type 18, version 0, 4 parameters
11:42:08.876 [1646662] <2> nbjm_media_request: Job control returned to BPTM
11:42:08.876 [1646662] <2> drivename_open: Called with Create 1, file IBM.03592E05.000
11:42:08.877 [1646662] <2> drivename_lock: lock established
11:42:08.877 [1646662] <2> drivename_write: Called with mode 0
11:42:08.877 [1646662] <2> send_MDS_msg: MEDIADB 1 217790 S05200 4003438 *NULL* 14 1256723059 0 0 0 0 0 0 1 10 0 16 1024 0 0 0
11:42:08.886 [1646662] <2> bptm media_id_to_monitor: job_id = 3192679
11:42:08.886 [1646662] <2> bptm media_id_to_monitor: pDstMediaId = S05200
11:42:08.886 [1646662] <2> set_job_details: Sending jobData jobid (3192679)
11:42:08.886 [1646662] <2> send_structure_data: Index 28 Field m_szDstMediaID Value <S05200>
11:42:08.886 [1646662] <2> set_job_details: Done
11:42:08.887 [1646662] <2> mount_open_media: Waiting for mount of media id S05200 (copy 1) on server bs-nbma1.
11:42:08.887 [1646662] <4> create_tpreq_file: symlink to path /dev/rmt1.1
11:42:08.888 [1646662] <2> manage_scsi_reserve: SCSI RESERVE
11:42:08.888 [1646662] <4> expandpath: /usr/openv/netbackup/db/media/tpreq/drive_IBM.03592E05.000
11:42:09.008 [1646662] <2> process_brm_msg: no pending message from bpbrm
11:52:29.246 [1646662] <2> send_MDS_msg: OP_STATUS 0 217790 bs-nbma1 9 1 0 0 0 0 0 0 *NULL* 0
11:52:29.260 [1646662] <2> send_operation_error: Decoded status = 9 from 1
11:52:29.260 [1646662] <2> set_job_details: Sending Tfile jobid (3192679)
11:52:29.260 [1646662] <2> set_job_details: LOG 1256755949 16 bptm 1646662 error requesting media, TpErrno = Robot operation failed

11:52:29.260 [1646662] <2> set_job_details: Done
11:52:29.260 [1646662] <2> db_error_add_to_file: dberrorq.c:midnite = 1256713200
11:52:29.261 [1646662] <16> mount_open_media: error requesting media, TpErrno = Robot operation failed
11:52:29.261 [1646662] <4> create_tpreq_file: symlink to path /dev/rmt1.1
11:52:29.262 [1646662] <2> manage_scsi_reserve: SCSI RELEASE
11:52:29.262 [1646662] <2> drivename_write: Called with mode 1
11:52:29.262 [1646662] <2> drivename_unlock: unlocked
11:52:29.262 [1646662] <2> drivename_close: Called
11:52:29.263 [1646662] <2> set_job_details: Sending Tfile jobid (3192679)
11:52:29.263 [1646662] <2> set_job_details: LOG 1256755949 8 bptm 1646662 media id S05200 load operation reported an error

-----Original Message-----
From: Marianne Van Den Berg [mailto:mvdberg AT stortech.co DOT za]
Sent: Wednesday, October 28, 2009 10:14 AM
To: Reynolds, Susan K.
Subject: RE: [Veritas-bu] SAP backups

What is the error in bptm log?

sent from my Nokia E75
-----Original Message-----
From: Reynolds, Susan K.
Sent:  28/10/2009, 18:40
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] SAP backups

Has anyone encountered a problem where a SAP Agent backup just stalls, fails to load the tape, freezes the tape and then downs the drive...while the OS backups have no problem?

And does anyone have an idea of what may cause this?
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