Re: [Veritas-bu] LTO4 Media & LTO4 Tape Drives

Hi Tim

Sounds like driver communication or Firmware related.

Are you bang up to date by chance?

In answer to the question, yes we had it on our LTO1 library, and the problem was down to firmware.

Simon

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Sotack, Tom
Sent: Tuesday, September 29, 2009 7:15 PM
To: 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: [Veritas-bu] LTO4 Media & LTO4 Tape Drives

Has anyone experienced an issue with LTO4 tapes dismounting from LTO4 tape drives?

We've had, which we believe, is an abnormal amount of LTO4 tapes getting stuck or not dismounting after completion of a backup.

The Netbackup jobs completes successfully, but the tape does not dismount properly.

Our environment is a SL3000 robot with Netbackup 6.5.4 installed using LTO4 tapes and LTO4 tape drives backing up Unix & Linux servers.

Thank you.

Tom Sotack

The Hershey Company

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