Hoo boy, I remember these problems.
        
Otman5 refers to OTM, the piece of software that old versions of Netbackup used 
to use to enable open file backups on Windows hosts.
If memory serves, I believe the new software to do this, VSP, was introduced 
with NBU v5.x.  This means you could (and probably should) try using VSP for 
this host.  There are caveats to using VSP (be sure and specify a drive to hold 
the cache files lest you fill up another drive) or you could just turn off open 
file backups altogether (but then you probably wouldn't get the PST backup, 
huh).

Regardless, you need to uninstall OTM from your client (assuming VSP is 
available in your version).  However - and here's the rub - I was told by 
Veritas support way back when that this required re-installing the old version 
of Netbackup that had OTM so that you could then uninstall it and select the 
removal of OTM during the uninstall.

You can try removing it with remove programs and screwing with the registry but 
there's no telling what that might leave behind.

Hope this helps...


-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu 
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of ibakes
Sent: Friday, September 18, 2009 04:37
To: VERITAS-BU AT MAILMAN.ENG.AUBURN DOT EDU
Subject: [Veritas-bu] otman5


Hi All

This is my first post and have normally managed to find all what was needed but 
I am a bit stuck at the moment.

I am running Netbackup 5.0mp3 on windows server 2003 with a tape library 
attached, all the equipment is old but trying to get budget for new stuff at 
the mo isnt working.

Anyway, I have taken over looking after the server and so far have been able to 
find most solutions, but i am having trouble with this one.

Each weekend we do a full backup of our PST files which goes straight to tape, 
the PST share is held on a cluster and all has fibre channels to the SAN. For 
the past few weekends the PST backup gets to around 275GB and then fails. this 
will then cause the cluster to fail over to the other node.

The errors coming up is: Error Otman5 <Date>  3 Driver or device is incorrectly 
configured for .  

Followed by
Informational Disk <Date>  119 The driver for device \Device\Harddisk0\DR0 
delayed non-paging Io requests for 0 ms to recover from a low memory condition.

The pst server has just had a memory upgrade, disk space is ok.

If anyone has any information that may be able to help me out it would be 
greatly appreciated.

Many thanks
Andy.

PS i cannot find the OTM_USE regkeys

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