Welcome to the club!!!!
If you have this
problem gain, go threw this process: http://seer.entsupport.symantec.com/docs/283326.htm
Do not worry if the
technote is for media, it works for drives also.
Careful, not to
deallocate drives that are really in use.
Hope that this will
help you.
Stefanos
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of WEAVER, Simon
(external)
Sent: Thursday,
September 17, 2009 1:11 PM
To:
smpt1 AT peppas DOT gr; VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] SL500 with
NetBackup 6.5.3 - Tapes Remain in drive
Hi
I tried this earlier,
with no success.
In the end, I removed
the drive physically, and done a media inventory
again.
however, NetBackup was
still complaining the drive was in use, even though it
wasnt!
I ended up Shutting
down the Services and restarting.
Seems drastic
!
Simon
From: smpt [mailto:smpt1 AT peppas DOT gr]
Sent: Thursday, September 17,
2009 9:39 AM
To: WEAVER, Simon
(external); VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] SL500 with
NetBackup 6.5.3 - Tapes Remain in drive
Hi,
First use vmoprcmd
–reset <drive index>. This will unload the drive and move it to the right
place.
If vmoprcmd fail you
can use robtest.
Robtest cut the
connection between the library and netbackup but if you do not forget it open,
netbackup will queue all commands and send it when the connection reestablish.
The drives will not go into AVR mode if you do one move at a robtest
session.
Check the system
messages of the robotic controller and see if netbackup send the move commands
to the library after the backup. (you may have to start the ltid with
–v.
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of WEAVER, Simon
(external)
Sent: Thursday,
September 17, 2009 11:21 AM
To:
VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] SL500 with NetBackup
6.5.3 - Tapes Remain in drive
All
Anyone got one of these
so called enterprise robots?
Have to
admit, I am finding this to be a poor mans choice of a Tape Robotic solution,
especially after coming from an Enterprise ESL !
Occasionly, tapes
remain in the drive. no errors are logged in system, application, or bptm
logs.
Everything looks fine.
On the RARE occasion, if this happened on the ESL, I can use Command View to
move tape back to its own location, or from the front end
panel!
Great stuff! With this
device... nowt !!! Even the Java GUI seems poor!
I could try with
RobTest, but do not want to try with backups running !
Any other ideas?
Feedback would be grateful especially those that have this device..... after all
it could just be my feelings that the SL500 is bad, but others may view it as
good!
Regards
Simon
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