Re: [Veritas-bu] 6.5.4 Remote Java Admin probs

Dave,

I can't tell you how glad I am to see someone else with this issue.

Since 6.x, we've had some really strange issues with the Java GUI that we've chalked up mostly to version differences througout our environment (we managed quite a few different NBU domains geographically dispersed). We upgraded an environment to 6.5.3 a couple of weeks ago and subsequently upgraded the remote windows Java GUI to 6.5.3 (from 6.5.0) and now it will not work at all on this freshly upgraded site, as well as another site. The remaining sites all work just fine. Keep in mind that we have changed nothing else and suddenly this site and another (that was working great before) are not working with the java gui.

The login screen works fine and I can see comments about it building panels and whatnot and then it switches to the Admin Console view and it's completely blank. I get nothing.

I have a case open and I've done lots of DNS/bpclntcmd troubleshooting and sent all kinds of logs, even from a working server so they can compare them and they still haven't found anything. Again, nothing changed except the patch to 6.5.3 for one Master and the Java GUI and it immediately broke something for at least two environments. I have not yet uninstalled the Java GUI 6.5.3 patch to get at least some functionality back, but then we can't get to some panels at all at that level.

As soon as I can get about an hour free, I'm going to do a snoop on the working server and non-working server and dig in to that.

I've never been a big fan of the 6.x java gui as it has been super flaky. My kingdom for a web interface.

Rusty Major, MCSE, BCFP, VCS ▪ Sr. Storage Engineer ▪ SunGard Availability Services ▪ 757 N. Eldridge Suite 200, Houston TX 77079 ▪ 281-584-4693
Keeping People and Information Connected® ▪ http://availability.sungard.com/
P Think before you print
CONFIDENTIALITY: This e-mail (including any attachments) may contain confidential, proprietary and privileged information, and unauthorized disclosure or use is prohibited. If you received this e-mail in error, please notify the sender and delete this e-mail from your system.

Dave Markham <dave.markham AT fjserv DOT net>
Sent by: veritas-bu-bounces AT mailman.eng.auburn DOT edu

08/03/2009 08:48 AM

Please respond to
dave.markham AT fjserv DOT net

To	"veritas-bu AT mailman.eng.auburn DOT edu" <veritas-bu AT mailman.eng.auburn DOT edu>
cc
Subject	[Veritas-bu] 6.5.4 Remote Java Admin probs

Guys i recently upgraded from Nbu 5.0MP7 to NBU6.5 on Solaris 10 Master. All went well. We access the infrastructure through a windows terminal server which i installed the Java Admin console on. Again everything fine. I updated to 6.5.4 on the master and all was good. I updated to 6.5.4 on the windows java and now the gui is just behaving strangely. Once logged in I can't seem to get any panes to get data and it just sits there with the clock spinning for some time. I'm a bit confused as to where to look for problems. I'm not doing any authentication fanciness or anything i'm just logging in as root using the console. It was all perfect at 6.5 base though. Anyone seen this at all? Cheers _______________________________________________ Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu

_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu