Veritas-bu

[Veritas-bu] SAN Client on RHEL5

2009-07-22 12:45:33
Subject: [Veritas-bu] SAN Client on RHEL5
From: william.d.brown AT gsk DOT com
To: veritas-bu AT mailman.eng.auburn DOT edu
Date: Wed, 22 Jul 2009 17:41:56 +0100
I'm having a problem with the SAN Client on RHEL5 x64, has anyone on the 
list got this working?  I've managed to get it to work on Solaris and AIX, 
but on RHEL5 it cannot find the devices.

The OS is great, it finds the ARCHIVE Python devices as soon as they are 
zoned in, creates the 'sg' devices and all looks great.

However the SAN Client log reports 

07/22/2009 12:37:34.751 [FATClientMgr_i::listAllDevices] No FT Devices 
discovered

also on the Master Server the FSM log (OID=201) reports what looks like an 
error:

22/07/2009 12:37:34.858 [DiscoveryManager::Discover - C] Service exception 
caught as ServiceException: in method listAllDevices of class 
Symantec::NetBackup::DL::FATClient::FATClientMgr in service FATClientMgr 
on host <SAN Client name> at Wed Jul 22 12:37:34 2009
(DiscoveryManager.cpp:614)

I'm about to log a call but I thought I'd ask around.

Master is 6.5.4, FT Media and Client are 6.5.3.1.  I guess my first action 
is going to be to upgrade all to 6.5.4, but I'm a bit doubtful that will 
fix it.  I worked through all the Device config guide, the SAN Client 
troubleshooting guide, the Shared Storage guide etc.

William D L Brown


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