Re: [Veritas-bu] "Stuck Media"

We are seeing some of the same issues in one of our EBS environments with 6.5.3.

Thank You,

Dennis Peacock

EBCA

Acxiom Corporation

501-342-6232 (office)

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Martin, Jonathan
Sent: Wednesday, April 01, 2009 9:43 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] "Stuck Media"

6.5.3 on Windows 2003

vmoprcmd -reset would not work, errored with something like "drive is assigned".

Preston's nbrbutil worked, more or less. The drive came back up for a while, but eventually went back down again.

The library repair man is here so hopefully all of this will be moot.

Thanks for the help all!

-Jonathan

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Donaldson, Mark
Sent: Tuesday, March 31, 2009 2:26 PM
To: Martin, Jonathan; veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] "Stuck Media"

Have you tried "vmoprcmd -reset" ?

http://seer.entsupport.symantec.com/docs/269577.htm

From: veritas-bu-bounces AT mailman.eng.auburn DOT edu [mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Martin, Jonathan
Sent: Tuesday, March 31, 2009 11:50 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] "Stuck Media"

I've been phase I and phase II importing media for a few days now and every now and then one gets stuck. The robot mounts the media, for not good reason the media just sits there / does not get read. I can robtest and move this media back into its slot, but the EMM thinks the drive is still assigned. Anyone know the command to get this drive active again? I don't really think there is a command I can use to tell the job "hey you, wake up, the media is mounted!"

The root cause is probably robot related but its so intermittent I haven't been successful in tracking it down.

Thanks,

-Jonathan

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