Servet,

I have seen this same error several times.  I have found that it is usually caused by the reverse DNS entry missing.  Generally the forward DNS record is present but not the reverse.

To check this, make sure you can ping the master and media servers from the client and that you can do both forward and reverse lookups between the client and the master and media servers.

You can also try a user type of backup on the client and make sure that it works.

Jim Tageson

Netbackup Administrator

BayCare Health System

Phone: 727-467-4586

E-mail: james.tageson AT baycare DOT org

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