Check out this doc.
http://seer.entsupport.symantec.com/docs/295230.htm
-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Haskins,
Steve
Sent: Tuesday, December 02, 2008 8:05 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] 6.5.2 upgrade failing
I just applied 6.5.3 and received this error on one media server and
renaming the Netbackup.dll worked.
Regards
-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of
Nardello, John
Sent: Tuesday, December 02, 2008 1:22 PM
To: Haskins, Steve; veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] 6.5.2 upgrade failing
If you've got any reporting software trying to query your Master that
can cause this issue as well (i.e. VBR, Aptare, Bocada, etc).
Shutdown the local service or tell the app to stop monitoring the Master
for the duration of your upgrade.
- John Nardello
-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Haskins,
Steve
Sent: Tuesday, December 02, 2008 8:53 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] 6.5.2 upgrade failing
I don't think my earlier note went through.
Try renaming the Netbackup.dll. The second link states this won't work
as you have to close the process keeping a handle open on the file but
renaming it has always worked for me.
http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing-
lists-3/symantec-netbackup-18/6-5-2-6-5-2a-beware-91422/
http://seer.entsupport.symantec.com/docs/295230.htm
Regards.
-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Sweeney,
Patrick
Sent: Tuesday, December 02, 2008 8:38 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] 6.5.2 upgrade failing
You could also run bpps from the netbackup\bin directory to see what
NetBackup processes are running, and run bpdown to end them gracefully -
assuming no backups are running at the time.
Patrick Sweeney
(978) 787-4553
patrick.sweeney AT axcelis DOT com
I.T. Systems/Networks
For issues requiring immediate attention please contact the Solution
Center
IT Solution Center
(978) 787-7777
Beverly.Helpdesk AT axcelis DOT com
Axcelis Technologies
Have you searched here and here?
-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of WEAVER,
Simon (external)
Sent: Tuesday, December 02, 2008 9:34 AM
To: mark_t_wragge AT yahoo DOT ie; veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] 6.5.2 upgrade failing
Tracker.exe may be running behind the scenes.
START / RUN and type MSCONFIG and press OK
click on the START UP TAB
Look for tracker - if its ticked, untick it and then reboot!
May help...
Simon
-----Original Message-----
From: veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of mark
wragge
Sent: Tuesday, December 02, 2008 2:18 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] 6.5.2 upgrade failing
i am trying to upgrade my faster server from windows 2003 6.5.0 to 6.5.1
or 6.5.2. When i attempt this the update fails with an error message
stating that the update cannot continue as there are proceses still
running.
I have checked the process list and there are no netbackup, BMR services
running. I have also rebooted the server.
I noticed in the releaSE NOTES that there is a symantec update tracker
service that can cause this problem but this is not running on my
server.
any suggestions?
Send instant messages to your online friends
http://uk.messenger.yahoo.com
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