Not quite the same. 800 is fairly generic
so you have to look at the specific reason code (“Disk volume is down”
in my case) to troubleshoot. Unfortunately I can’t find much that talks
about this and what little that does isn’t really telling me whether it
is complaining about a source disk volume (i.e. The Exchange servers'
Information Store) or the target disk (i.e. the Data Domain CIFS mount on the
media server).
Troubleshooting suggests running disk logs
report. Running it for the media server at the time of the failure of one of
the jobs produces “no entity” but running default produces 3 events
like the following this morning BEFORE that time. Unfortunately I’m not
real sure what this means:
|
Fri Nov 14 04:46:03 EST 2008
|
atmbks01
|
|
0
|
Warning
|
Volume NT_atmbks01_atldd02:Internal_16 monitored by
atmbks01 is down S{cl-2060017}
|
atmbks01 = Windows Media Server
atldd02 = Data Domain
NT_atmbks01_atldd02= Defined storage unit for
when using this Data Domain on this Media Server
Not sure what the “Internal_16”
means. Anyone have a clue? Device monitor only shows me tape drives.
FYI: This is all NBU 6.5.1 – Master
is HP-UX but backup is run via the Windows media server noted above.
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of judy_hinchcliffe AT administaff DOT com
Sent: Friday, November 14, 2008
10:54 AM
To:
VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Error
nbjm NBU status: 800,EMM status: Disk volume is down resource request failed
(800)
Wow…. I have been working on
800’s and had a bunch last night.
Don’t know if this the same but let
me tell you what I know.
I had a bunch of jobs work if the
master/media server did them
Anything done by my other media server or my
san media server failed with 800
They are trying to tell me it is because I
have the san disk drives on my master server on the same FC card as my san tape
drives.
I could not get that fixed the same day,
but I bounced all the media servers, then bounced the services on the master
again, and restarted an 800 failure and it worked for 2 days.
Then I had 800’s again last night.
I am putting in a third FC card today and
setting the disk drives on 2 of the fc cards and the tape drives will be on the
third, then I can see if I have any more issues.
Master/media AIX 5.3.6
Media AIX 5.3.6
San Media windows 2003
Sane Media windows 2003
Netbackup 6.5.2a
What pointed us to this is the following
errors found in the syslog
syslog.debug:Jun 18 09:29:13 kwibsp03
daemon:info tldcd[520196]: tldcd.c.2699, n
ewfd = INVALID_SOCKET, newfd=-1, timersig=1, error=4,
EINTR=4, selectret=-1
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Jeff Lightner
Sent: Friday, November 14, 2008
9:36 AM
To:
VERITAS-BU AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Error nbjm
NBU status: 800,EMM status: Disk volume is down resource request failed (800)
We saw this morning on a backup of MS-Exchange to Data
Domain.
I see a prior question about this to a Falcon store with no
answer.
The Data Domain volume isn’t “down” but is
running over 90%. Would we see this message if the intended backup
wouldn’t fit in the remaining space of the DD? Or is this somehow a
complaint about the volume on the Exchange server itself?
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