Hi Renee.
There are a couple of reasons why this might happen.
Most common issue is DNS. For example, the Virtual Center
server might not be resolving correctly from the VMware Backup Proxy. You can easily
check this by adding the hostname of Virtual Center Server to the Backup Proxy’s
“hosts” file.
You might have a permissions issue. What account are you using
when you define the Virtual Center credentials? If you are not using the
Virtual Center server “administrator” account you might not have been granted the
appropriate permissions within the Virtual Center server. Look in
documentation that can be found on VMware’s site to find out what permissions
are required.
Another cause could be that the VCB Framework is not actually
installed on the Backup Proxy. From your description, this does not sound
likely but I thought I would mention it.
You should also make sure that the Backup Proxy has been defined
on the Master Server Hosts Properties.
One way you can see what NetBackup is doing when attempting to contact
the Virtual Center server is to manually run the “bpvmutil” command (found in
netbackup\bin on the Backup Proxy). This is the syntax for this command:
bpvmutil 0 NOCACHE 0
NOTE: Use the number “zero” twice, not the letter O. Also “NOCACHE”
must be all caps.
The output of this command points you to a text file that is
created. If nothing (or very little) is written to this file then NetBackup
cannot communicate with the Backup Proxy. Maybe a firewall issue? You can
also create a bpvmutil log directory to obtain more information related to this
command.
HTH
-George Winter
From:
veritas-bu-bounces AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-bounces AT mailman.eng.auburn DOT edu] On Behalf Of Renee
Carlisle
Sent: Thursday, October 16, 2008 9:31 AM
To: Veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] VMware VCB policy
When trying to search for Virtual Machines in a VCB policy, the
search keeps failing with cannot connect on socket error. I have double
checked credentials, tried both the ESX server and the Virtual infrastructure
server, tried both ports 902 and 443 (which should be the correct one for VCB
framework 1.5). Tried to log in to the VI server and the ESX server with
the user name and password I am giving the credentials…both are
successful. Tried to telnet to the port from the master server on the ESX
server and VI server and that is successful. Running Solaris 10 with NBU
6.5.1 on the master server.
Anyone have any ideas?
Renee