Veritas-bu

Re: [Veritas-bu] Duplicating Large Images to Multiple Copies Fails After 20 Minutes

2008-10-21 09:46:17
Subject: Re: [Veritas-bu] Duplicating Large Images to Multiple Copies Fails After 20 Minutes
From: <Brian.Beaird AT cat DOT com>
To: <ken_zufall AT goodyear DOT com>, <veritas-bu AT mailman.eng.auburn DOT edu>
Date: Tue, 21 Oct 2008 08:28:59 -0500
Yes, that's exactly what I'm getting.  We're actually just on 6.5, not even 6.5.1, and we've been wanting to move up to 6.5.2A anyway.
 
I've got a ticket in with Symantec about it now, and the tech did mention he thought this was a known problem.  He's trying to see if it was fixed in a later release, so hopefully I'll have it fixed soon enough.
 
P.S - I just found this in the 6.5.2A release notes, which seems to confirm that it is a known bug and is fixed in the latest release:
 
--------------------------------------------------------------------------------
Etrack Incident = ET1255224
Associated Primary Etrack = ET1167945
Titan cases: 220-204-657 230-518-698 240-719-166 240-766-752 281-242-138
290-916-950 290-935-090 290-943-738 290-985-114 290-986-582 290-994-641
311-821-582 320-105-655

Description:
DSSU duplication jobs would fail with a status 50 that appeared in the
Activity Monitor if more than one copy was made concurrently.

For Duplications with two copies being created at the same time, BPJOBD
appeared to cancel the duplication after 20 minutes


The problem would occur if duplicating more than one copy concurrently.
 
-----Original Message-----
From: ken_zufall AT goodyear DOT com [mailto:ken_zufall AT goodyear DOT com]
Sent: Tuesday, October 21, 2008 6:35 AM
To: Brian.Beaird AT cat DOT com
Subject: Re: [Veritas-bu] Duplicating Large Images to Multiple Copies Fails After 20 Minutes


If you're getting return codes 82 or 50, this is a known error and requires an engineering binary (bpduplicate replacement).  We had the same problem when we upgraded to 6.5.1.

Ken Zufall
Technical Analyst
D660C
The Goodyear Tire & Rubber Company
GTN 446.0592 or 330.796.0592



<Brian.Beaird AT cat DOT com>
Sent by: veritas-bu-bounces AT mailman.eng.auburn DOT edu

10/20/2008 02:52 PM

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<veritas-bu AT mailman.eng.auburn DOT edu>
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Subject
[Veritas-bu] Duplicating Large Images to Multiple Copies Fails        After 20 Minutes





This one has me stuck.  We recently upgraded to NBU 6.5 and did not experience this problem with 5.1.  I have several images on tape I need to duplicate to two copies on other tapes so that I can send them off-site.  However, whenever I try to run the duplication job (just manually kicked off), it fails after 20 minutes every time (almost to the second).  These images are fairly large (about 100GB).  Here is what I've figured out so far:

-Running the duplication job with any smaller image that takes less than 20 minutes succeeds just fine
-Running the large duplication job with just a single copy works fine.

-Running the large duplication job with any combination of storage units or tape drives makes no difference.

Looking at the logs while this happens, I noticed that right as the job begins to fail, I get a lot of lines like this:

13:41:25.826 [9151] <2> drivename_open: Called with Create 1, file PP-L700-SDLT01
13:41:25.826 [9151] <2> drivename_lock: lock failed

13:41:25.826 [9151] <2> drivename_close: Called for file PP-L700-SDLT01

13:41:25.878 [9152] <2> drivename_open: Called with Create 1, file PP-L700-SDLT08

13:41:25.878 [9152] <2> drivename_lock: lock failed

13:41:25.878 [9152] <2> drivename_close: Called for file PP-L700-SDLT08

13:41:30.827 [9151] <2> drivename_open: Called with Create 1, file PP-L700-SDLT01

13:41:30.827 [9151] <2> drivename_lock: lock failed

It's always at that mysterious 20 minute mark and if I'm trying to make more than 1 copy.  It's like there's some limit somewhere that was implemented on 6.5.  Has anyone else experienced this?

Thanks,
Brian Beaird
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